Cinema Duty Manager: Lead Service & Team Excellence

Event hospitality & entertainment Limited; Auckland; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

EVT Perks discounts

Job summary

Event Cinemas Manukau is seeking a motivated Duty Manager to join our cinema operations team. You will help oversee daily activities, ensure exceptional customer service, and maximise profitability while maintaining a safe and engaging environment for guests.

In this role you’ll lead and develop front-line staff, monitor Spend Per Head and admissions, and step in for the Cinema Manager when needed. If you’re passionate about moviegoers' experience, apply today.

Responsibilities

• Monitoring Spend Per Head and Admissions, ensuring targets are met.
• Creating a working environment where the team can reach their full potential.
• Demonstrating professional behaviours and modelling company values.
• Leading the team, coaching, development and performance management.
• Providing excellence in service to customers.
• Ensuring operations run smoothly in the absence of the Cinema Manager.

Job description

Event Cinemas Manukau is seeking a motivated Duty Manager to join our cinema operations team. You will help oversee daily activities, ensure exceptional customer service, and maximise profitability while maintaining a safe and engaging environment for guests.

In this role you’ll lead and develop front-line staff, monitor Spend Per Head and admissions, and step in for the Cinema Manager when needed. If you’re passionate about moviegoers' experience, apply today.