Cinema Duty Manager: Customer Experience Leader

EVT Limited; Auckland; On-site; NZD 50,000 - 70,000; Full time

Job summary

EVT Limited is seeking a Duty Manager in Auckland to oversee each shift and manage the site when the Cinema Manager/Assistant Manager is absent. You will supervise staff, handle cash, and ensure excellent customer service.

Key duties include maintaining cash procedures, resolving conflicts, and coordinating with the Cinema Manager to deliver consistent experiences for patrons and communities.

Qualifications

• Mandatory: NCEA Level 1 Mathematics or equivalent
• Mandatory: People management skills
• Mandatory: Cash Handling
• Mandatory: Good Communication
• Mandatory: Leadership Skills
• Mandatory: Customer focused
• Mandatory: Ability to multi-task
• Mandatory: Be responsible and dependable
• Mandatory: Honest
• Mandatory: Team Player

Responsibilities

• Oversee management of each shift and manage the site in the absence of the Cinema Manager/Assistant Manager.
• Maintain cash handling procedures and ensure cash is balanced.
• Supervise staff performance and conduct.
• Ensure high standard of service to patrons at all times.
• Coordinate with Cinema Manager and other team members.

Skills

People management

Cash handling

Communication

Leadership

Customer focus

Multitasking

Dependability

Honesty

Team player

Education

NCEA Level 1 Mathematics

Job description

EVT Limited is seeking a Duty Manager in Auckland to oversee each shift and manage the site when the Cinema Manager/Assistant Manager is absent. You will supervise staff, handle cash, and ensure excellent customer service.

Key duties include maintaining cash procedures, resolving conflicts, and coordinating with the Cinema Manager to deliver consistent experiences for patrons and communities.