Checkout Supervisor – PAK’nSAVE Masterton

Foodstuffs North Island; Wellington; On-site; NZD 42,000 - 52,000; Full time

Job summary

PAK’nSAVE Masterton is seeking an enthusiastic and reliable Checkout Supervisor to join our team. You’ll lead the checkout area, supervise and support the team, and help deliver fast, friendly customer service.

The role requires confident leadership, calm and organized performance in a busy environment, and a commitment to high standards of appearance, accuracy and service. Experience in retail or checkout environments is preferred, with supervisory experience a bonus.

Qualifications

• Experience in retail or checkout environments — supervisory experience is an advantage.
• Excellent customer service skills.
• Ability to stay calm and organized in a busy environment.

Responsibilities

• Supervising and supporting our checkout team
• Ensuring checkouts are operating efficiently and effectively
• Providing friendly, helpful customer service
• Supporting and training team members
• Managing busy periods and responding to customer needs
• Handling checkout issues and assisting with problem-solving
• Maintaining high standards of presentation, accuracy and service
• Working closely with other departments and the wider store team

Skills

Leadership

Customer service

Retail experience

Team supervision

Job description

PAK’nSAVE Masterton is looking for an enthusiastic and reliable Checkout Supervisor to join our team!

This is a great opportunity for someone who enjoys working with people, has strong leadership skills, and takes pride in providing excellent customer service.

About the role

As our Checkout Supervisor, you’ll play an important role in keeping our checkout area running smoothly and ensuring our customers receive a fast, friendly and positive experience.

Your responsibilities will include:

Supervising and supporting our checkout team

• Ensuring checkouts are operating efficiently and effectively
• Supporting and training team members
• Managing busy periods and responding to customer needs
• Handling checkout issues and assisting with problem-solving
• Maintaining high standards of presentation, accuracy and service
• Working closely with other departments and the wider store team

About you

We’re looking for someone who:

• Is confident leading and supporting a team
• Can remain calm and organised in a busy environment
• Is reliable, positive and approachable
• Takes pride in their work and enjoys being part of a team
• Has previous retail or checkout experience — supervisory experience is an advantage

If you’re a people person who enjoys a fast-paced environment and is ready to take the next step in your retail career, we’d love to hear from you!

Ready to Lead?

Checkout Supervisor – PAK’nSAVE Masterton

PAK’nSAVE Masterton is looking for an enthusiastic and reliable Checkout Supervisor to join our team!

This is a great opportunity for someone who enjoys working with people, has strong leadership skills, and takes pride in providing excellent customer service.

About the role

As our Checkout Supervisor, you’ll play an important role in keeping our checkout area running smoothly and ensuring our customers receive a fast, friendly and positive experience.

Your responsibilities will include:

Supervising and supporting our checkout team

• Ensuring checkouts are operating efficiently and effectively
• Providing friendly, helpful customer service
• Supporting and training team members
• Managing busy periods and responding to customer needs
• Handling checkout issues and assisting with problem-solving
• Maintaining high standards of presentation, accuracy and service
• Working closely with other departments and the wider store team

About you

We’re looking for someone who:

Has excellent customer service skills

• Is confident leading and supporting a team
• Can remain calm and organised in a busy environment
• Has great communication skills
• Is reliable, positive and approachable
• Takes pride in their work and enjoys being part of a team
• Has previous retail or checkout experience — supervisory experience is an advantage

If you’re a people person who enjoys a fast-paced environment and is ready to take the next step in your retail career, we’d love to hear from you!

Ready to Lead?

If you're passionate about people, love creating great customer experiences, and are ready to take the next step in your leadership career, we'd love to hear from you. Days and hours can be negotiated; these can include weekdays and weekend shifts; early morning and/or late evening work. These would be discussed with you as and when interviews are arranged.

PAK'nSAVE Masterton is proudly locally owned and operated. We value diversity and are committed to creating an inclusive workplace where everyone has the opportunity to succeed.

Join the team at PAK’nSAVE Masterton and help us deliver great service to our customers every day.