Checkout Floor Leader – Weekend Availability

Foodstuffs NZ; Auckland; On-site; NZD 34,000 - 37,000; Full time

Benefits offered by this job

Visa sponsorship

Job summary

New World Hokitika is seeking two experienced Checkout Supervisors for permanent, full-time roles. Each position offers a minimum of 40 guaranteed hours per week and a starting hourly rate of NZD 25.00–27.00, depending on experience and qualifications.

You’ll lead the front-end operation, support the team, and ensure high standards of customer service, cash handling, and compliance. Weekend shifts are required as part of the roster.

Qualifications

• At least 12 months of relevant retail supervisory experience.
• Current Manager’s Certificate and LCQ preferred.
• Willing to progress towards Manager’s Certificate if not held.

Responsibilities

• Supervise and coordinate the checkout team.
• Provide excellent customer service and handle queries/complaints.
• Coordinate coverage, breaks and daily tasks.
• Support day-to-day checkout operations.
• Train and coach team members.
• Ensure cash handling and age‑restricted sales procedures.
• Monitor standards, productivity and customer service.
• Assist with opening and closing responsibilities.
• Maintain store safety, security and compliance.
• Act as a certified manager when qualified.

Skills

Supervisory experience

Team leadership

Customer service

Cash handling

Decision making

Education

Manager’s Certificate

LCQ

Tools

POS systems

Job description

New World Hokitika is seeking two experienced Checkout Supervisors for permanent, full-time roles. Each position offers a minimum of 40 guaranteed hours per week and a starting hourly rate of NZD 25.00–27.00, depending on experience and qualifications.

You’ll lead the front-end operation, support the team, and ensure high standards of customer service, cash handling, and compliance. Weekend shifts are required as part of the roster.