Friendly Checkout & Customer Service Associate

Woolworths Supermarkets; Christchurch; On-site; NZD 25,000 - 36,000; Full time

Job summary

Woolworths Supermarkets New Zealand in Christchurch is seeking a friendly checkout team member to provide efficient, accurate service, scan and pack orders, and ensure a positive customer experience.

You will follow store standards, assist with cash handling, refunds, and contribute to service improvements while working in a fast-paced environment. Join a collaborative, customer-first culture with opportunities to grow within a global Woolworths Group.

Qualifications

• Exceptional customer service mindset with a friendly attitude.
• Ability to handle cash accurately and efficiently.
• Clear and effective communication with customers and team.
• Reliability and teamwork in a fast-paced retail environment.

Responsibilities

• Deliver Efficient Checkout Service: Accurately scan and pack orders, minimise wait times, and handle refunds courteously.
• Engage and Resolve Customer Needs: Create positive customer interactions, respond to queries, and ????
• Support Cash Management: Assist with cash office activities including banking, reconciliations, and investigating variances.
• Maintain Store Standards & Safety: Ensure store areas are clean, organised, uphold uniform standards, and prioritise safety protocols.
• Contribute to Service Improvement: Provide feedback and ideas to enhance the overall customer experience.

Skills

Customer service

Cash handling

Clear communicator

Team player

Job description

Woolworths Supermarkets New Zealand in Christchurch is seeking a friendly checkout team member to provide efficient, accurate service, scan and pack orders, and ensure a positive customer experience.

You will follow store standards, assist with cash handling, refunds, and contribute to service improvements while working in a fast-paced environment. Join a collaborative, customer-first culture with opportunities to grow within a global Woolworths Group.