Checkout Specialist — Fast, Friendly Service Team Discounts

Woolworths Group; Ashburton; On-site; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Job summary

Woolworths Group in New Zealand is seeking a friendly Customer Service/Checkout team member for our Ashburton store. You will deliver efficient checkout service, scan and pack orders, and assist customers with queries while maintaining high store standards.

Join a fast-paced team with a values-driven culture, where you’ll contribute to a positive shopping experience and support service improvements across Woolworths Group brands.

Qualifications

• Exceptional customer service delivered with a friendly, approachable attitude.
• Efficient and accurate performance in fast-paced checkout environments.
• Clear and effective communication with customers and team members.
• Demonstrates integrity and aligns with company values and policies.

Responsibilities

• Deliver Efficient Checkout Service: Accurately scan and pack orders, minimise wait times, and handle refunds courteously.
• Engage and Resolve Customer Needs: Create positive customer interactions, respond to queries, and escalate issues when necessary.
• Support Cash Management: Assist with cash office activities including banking, reconciliations, and investigating variances.
• Maintain Store Standards & Safety: Ensure store areas are clean, organised, uphold uniform standards, and prioritise safety protocols.
• Contribute to Service Improvement: Provide feedback and ideas to enhance the overall customer experience.

Skills

Exceptional Customer Service

Efficient & Accurate

Clear Communicator

Values-Driven Professional

Job description

Woolworths Group in New Zealand is seeking a friendly Customer Service/Checkout team member for our Ashburton store. You will deliver efficient checkout service, scan and pack orders, and assist customers with queries while maintaining high store standards.

Join a fast-paced team with a values-driven culture, where you’ll contribute to a positive shopping experience and support service improvements across Woolworths Group brands.