Channel Teams Lead, Education Services

New Zealand Government

Wellington

On-site

NZD 107,000 - 161,000

Full time

2 days ago

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Benefits offered by this job

KiwiSaver

Job summary

The New Zealand Government Education Services Group is seeking a Team Manager, Channels in Wellington to lead a team of Advisors delivering a coordinated service desk to schools and early childhood services. You will manage people, plan resources, and align work with the Ministry's strategies to improve student outcomes.

You'll build inclusive, high-performing teams, coach staff, and develop workflows that support nationwide education services while maintaining strong relationships with internal

Qualifications

Proven team leadership experience.
Developing and delivering workplans that align to organisational strategies.
Developing, monitoring, improving, and maintaining functional workflows and processes.
Leading and contributing to embedding organisational change that delivers intended outcomes.
Building relationships to achieve shared outcomes.

Responsibilities

Lead a team of Advisors to deliver a coordinated service desk for schools and early childhood services.
Plan resources and delivery to achieve outcomes aligned to the Ministry's purpose and strategies.
Coordinate and improve service workflows and processes.
Foster an inclusive, diverse, safe, and responsive culture with internal and external stakeholders.

Skills

Team leadership

Work planning

Process improvement

Stakeholder engagement

Coaching & development

Job description

You'll build inclusive, high-performing teams, coach staff, and develop workflows that support nationwide education services while maintaining strong relationships with internal

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