Service Design Lead — Education Transformation

New Zealand Government; Wellington; On-site; NZD 121,000 - 182,000; Full time

Benefits offered by this job

KiwiSaver

Job summary

New Zealand Government is seeking a Manager, Service Design within Te Mahau Business Management in Wellington. The role leads the design, integration and continuous improvement of education services, working with the Ministry, partners and stakeholders to deliver equitable, excellent learner outcomes.

The successful candidate will lead a high-performing team, manage priorities and resources, and drive strategic decisions using data and insights.

Qualifications

• Proven experience leading and developing high-performing teams.
• Significant experience in service design and continuous improvement.
• Experience with machinery of government and public sector environments.
• Strong analytical, strategic thinking and stakeholder management.

Responsibilities

• Lead design and delivery of education provision services.
• Drive continuous improvement using data and user insights.
• Manage priorities, resources and a high-performing team.
• Collaborate with Ministry, sector partners and external stakeholders.

Skills

People leadership

Service design

Strategic thinking

Stakeholder management

Data-informed decisions

Job description

New Zealand Government is seeking a Manager, Service Design within Te Mahau Business Management in Wellington. The role leads the design, integration and continuous improvement of education services, working with the Ministry, partners and stakeholders to deliver equitable, excellent learner outcomes.

The successful candidate will lead a high-performing team, manage priorities and resources, and drive strategic decisions using data and insights.