Centre Administrator (Beststart St Albans)

Qjumpers; Christchurch; On-site; NZD 42,000 - 54,000; Part time

Job summary

BestStart St Albans in Christchurch City is seeking a Centre Administrator to join a welcoming team. The role covers enrolments, family communication, accounts administration, and compliance support to ensure smooth day-to-day operations.

The permanent, 30-hour-per-week position offers a busy, supportive environment where tamariki can thrive and whānau feel valued. You’ll be instrumental in delivering high-quality care and learning experiences.

Qualifications

• Excellent communication and relationship-building skills.
• Compassionate and welcoming towards children and whānau.
• Strong administration and customer service experience.
• Excellent organisation and attention to detail.
• Experience with accounts administration and resolving account queries.
• Proficient in Microsoft Word, Excel and Outlook.

Responsibilities

• Welcome and support current and prospective families.
• Manage enrolments and bookings.
• Respond to family enquiries and maintain positive relationships.
• Process parent accounts, payments, and direct debits.
• Complete data entry and administration tasks accurately and on time.
• Support compliance and Ministry of Education requirements.
• Assist with centre communications and day-to-day operations.
• Occasionally spend time connecting with and supporting our tamariki.

Skills

Communication

Relationship-building

Administration

Organization

Multi-tasking

Accounts administration

Microsoft Word

Microsoft Excel

Outlook

Customer service

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

At BestStart St Albans, we're looking for a friendly, organised, and motivated Centre Administrator to join our welcoming team. Our centre is located on a quiet street near the Avon-Ōtākaro River in a beautiful, historic converted villa, providing a unique and nurturing environment where tamariki can thrive, explore, and be themselves.

We are passionate about creating meaningful learning experiences and supporting children to develop confidence through managed risk-taking opportunities. By encouraging children to explore, problem-solve, and challenge themselves in a safe environment, we help build resilience, independence, and a lifelong love of learning.

As the first point of contact for many of our families, you'll play a key role in supporting the smooth day-to-day running of our centre. From enrolments and family communication to accounts administration and compliance support, you'll help create a positive experience for both our tamariki and whānau.

If you enjoy building relationships, thrive in a busy environment, and have a keen eye for detail, we'd love to hear from you.

About the Role

We're seeking an outstanding and organised Centre Administrator to become an integral part of our close-knit team.

This varied role is essential to the success of our centre, ensuring we can continue providing high-quality care and education while meeting Ministry of Education requirements. No two days are the same, and you'll enjoy a mix of customer service, administration, and centre support responsibilities.

In this role, you will:

• Welcome and support current and prospective families
• Manage enrolments and bookings
• Respond to family enquiries and maintain positive relationships
• Process parent accounts, payments, and direct debits
• Complete data entry and administration tasks accurately and on time
• Support compliance and Ministry of Education requirements
• Assist with centre communications and day-to-day operations
• Occasionally spend time connecting with and supporting our tamariki

You’ll be well supported by our National Administration Support Team, who provide ongoing guidance, training, and assistance through a dedicated helpdesk.

This is a permanent position working 30 hours per week, Monday to Friday.

Role Requirements

We’re looking for someone who:

• Has excellent communication and relationship-building skills
• Is compassionate and welcoming towards children and whānau
• Has strong administration and customer service experience
• Demonstrates excellent organisation and attention to detail
• Learns quickly and can confidently manage multiple priorities
• Is proficient in Microsoft Word, Excel, and Outlook
• Has experience with accounts administration and resolving account queries
• Enjoys working as part of a supportive team and going the extra mile for families

Centre Administrator (BestStart St Albans) Christchurch City - Canterbury