Catering Team Lead – Events & Service Excellence

Placements24; Queenstown; Sur place; NZD 30 000 - 47 000; Plein temps

Avantages offerts par ce poste

Competitive hourly wage

Overtime opportunities

Training programs

Career progression

Diverse events exposure

Résumé du poste

Placements24 in Queenstown, NZ seeks an energetic Catering Staff Lead to guide service teams for events across the region. You will oversee setup, service and breakdown, ensuring high standards of hospitality and client satisfaction.

This hands-on role requires leadership, calm under pressure, and a keen eye for detail. You will train and motivate staff, coordinate with kitchen and management, and contribute to a dynamic events team with overtime opportunities.

Qualifications

• Previous supervisory or leadership experience in catering or hospitality.
• Strong knowledge of food and beverage service standards and event execution.
• Excellent communication and ability to guide teams under pressure.
• Customer-focused approach with a passion for service excellence.

Responsabilités

• Lead, train, and supervise catering service staff during events.
• Oversee event setup, ensuring all areas are prepared according to client specifications and standards.
• Manage guest service during events, addressing needs promptly and professionally.
• Ensure adherence to hygiene, safety, and service protocols by all staff members.
• Handle client requests and troubleshoot issues effectively during service to ensure satisfaction.
• Coordinate with kitchen and management teams to ensure seamless event flow.
• Oversee breakdown and cleanup operations post-event.

Connaissances

Leadership

Communication skills

Customer service

Interpersonal skills

Stamina

Description du poste

Placements24 in Queenstown, NZ seeks an energetic Catering Staff Lead to guide service teams for events across the region. You will oversee setup, service and breakdown, ensuring high standards of hospitality and client satisfaction.

This hands-on role requires leadership, calm under pressure, and a keen eye for detail. You will train and motivate staff, coordinate with kitchen and management, and contribute to a dynamic events team with overtime opportunities.