Casual | Repco Whakatane

Repco; Whakatāne; On-site; NZD 40,000 - 50,000; Full time

Benefits offered by this job

Staff discounts

Job summary

Repco in Whakatāne is seeking a Retail Assistant to ensure every customer has a great in-store experience. You will guide customers to products, upsell where possible, and complete sales at the till while maintaining a clean, well-presented showroom.

Join a friendly, inclusive team offering staff discounts and the chance to learn and develop within a leading automotive retailer. You’ll need a proactive attitude and enjoy working with customers in a fast-paced setting.

Qualifications

• This is a very customer-focused position.
• You will engage with a diverse customer base in-store.
• Strong communication and a friendly phone manner are beneficial.

Responsibilities

• Provide genuine service and create moments that matter for customers.
• Upsell where appropriate and process sales at the till.
• Maintain showroom presentation and merchandising standards; handle stock reception, dispatch and storage.
• Be a cooperative Repco team member and contribute to a positive team culture.

Skills

Customer service

Communication

Teamwork

Job description

Whether your passion is cars or customer service, we want to hear from you. Join a great team at Repco!Friendly & fun team, great staff discounts, plus the opportunity to learn & developWork with one of the biggest brands in the automotive industryRepco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.Why our team loves working for Repco:An inclusive team environment: our team are important members of GPCAttractive team member pricing across all GPC AP businessesThe opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarketAbout the role:At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this - This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.Duties Include:Always have a safety focus to ensure your safety, and that of your teammates & customersProvide genuine service & create moments that matter with customersUse your strong customer service to contribute to positive sales performanceMaintain exceptional showroom presentation & merchandising standardsProcess stock; receive, dispatch & storeBe an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.Note, this role will require lifting, bending & climbing.Skills & experience:This is a very customer focused position so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience.Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.GPC Asia PacificMovement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA & McLeod Accessories.Yet we are more than just a parts and service company. We propel people forward.With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.comSend your CV to our Careers Team by clicking APPLY!Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.