Casual | Repco Whakatane

GPC Asia Pacific; Whakatāne; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Staff discounts

Learning & development

Global company

Job summary

Repco in New Zealand is seeking a Retail Assistant to join our friendly team where customer experience comes first. You’ll guide customers, upsell where appropriate, process sales at the till, and contribute to an inviting showroom. A safety-focused, cooperative mindset and strong communication will help you thrive in a fast-paced retail environment.

Full training will be provided on products. Experience in retail or customer service is valued, and staff discounts reflect our team-first culture

Qualifications

• Customer-focused, friendly and helpful attitude.
• Experience in a retail or customer service environment is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Assist customers in-store and provide product guidance.
• Upsell where appropriate and process sales at the till.
• Maintain showroom presentation and merchandising standards.
• Support stock handling and store operations.
• Be an enthusiastic, cooperative Repco team member and contribute to a positive team culture.

Skills

Customer service

Retail experience

Communication skills

Teamwork

Job description

Whether your passion is cars or customer service, we want to hear from you. Join a great team at Repco!

• Friendly & fun team, great staff discounts, plus the opportunity to learn & develop
• Work with one of the biggest brands in the automotive industry

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

Why our team loves working for Repco:

• An inclusive team environment: our team are important members of GPC
• Attractive team member pricing across all GPC AP businesses
• The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket

About the role:

At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this - This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.

Duties Include:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

Skills & experience:

This is a very customer focused position so you’ll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience.

Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA & McLeod Accessories.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.