Full Time Retail Assistant | Repco Napier

Repco; Napier; On-site; NZD 40,000 - 55,000; Full time

Benefits offered by this job

great staff discounts

opportunity to learn & develop

friendly & fun team

Job summary

Repco Napier is seeking a Retail Assistant to ensure customers have a great experience from entry to till. You will guide customers around our product range, upsell where possible and process sales efficiently at the till.

You'll be part of a friendly and fun team with a strong focus on service, presentation and stock management. Previous retail or customer service experience is valued, and full training will be provided including automotive product knowledge.

Qualifications

• Customer-focused role requiring excellent service and interpersonal skills.
• Training provided on products sold.
• Interest in automotive products is a plus.
• Confident working in a retail/sales environment with diverse customers.
• Strong communication and phone manner supporting a positive customer experience.

Responsibilities

• Provide genuine service and create lasting impressions with customers.
• Upsell where possible and process sales at the till.
• Be a team player and contribute to store success.
• Maintain high presentation and merchandising standards in the showroom.
• Process stock and ensure shelves are adequately stocked.

Skills

Customer service

Sales

Communication

Team player

Phone manner

Job description

• Sunday; Monday to Thursday (42 Hours)
• Friendly & fun team, great staff discounts, plus the opportunity to learn & develop

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

About The Role

At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this - This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.

Duties Include

• Providing genuine service and creating a lasting impressions with our customers
• Have superstar selling skills that contribute to the sales performance of the store
• Be a team player and contribute towards the store's success
• Maintain exceptional presentation and merchandising standards of the showroom
• Processing stock and ensuring shelves are adequately stocked.

Skills & Experience

This is a very customer focused position so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience. Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.

We Can Offer You

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Ongoing training & development; genuine career opportunities
• Employee reward & recognition programs
• Employee Assistance Program for you & your family
• Paid volunteer leave
• Parental leave top-up allowance.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA and McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.