Casual Banking Customer Service Pro – Flexible Hours

Bank of New Zealand; Carterton; On-site; NZD 27,552,000 - 34,440,000; Part time

Benefits offered by this job

Flexible hours

Casual employment

Job summary

Bank of New Zealand (BNZ) is hiring a Casual customer service assistant to work on the branch floor. You will engage customers, process transactions, update personal details and help them use online banking and digital tools.

This casual role has no guaranteed hours and patterns of work vary. You will learn the banking side of the role, supported by a friendly team and a commitment to delivering excellent service.

Closing date for applications is 01 October 2026.

Qualifications

• No banking experience required; customer service experience acceptable.
• Ability to engage customers in a friendly manner.
• Willingness to learn banking products and digital platforms.

Responsibilities

• Engage with customers on the branch floor in a warm, friendly manner.
• Process customer transactional banking needs and update customer details.
• Assist with general product and service inquiries and recommend solutions.

Skills

Customer service

Communication

Problem solving

Multi-tasking

Adaptability

Teamwork

Job description

Bank of New Zealand (BNZ) is hiring a Casual customer service assistant to work on the branch floor. You will engage customers, process transactions, update personal details and help them use online banking and digital tools.

This casual role has no guaranteed hours and patterns of work vary. You will learn the banking side of the role, supported by a friendly team and a commitment to delivering excellent service.

Closing date for applications is 01 October 2026.