Casual Banking Assistant — Flexible Hours, Local Roles

Bank of New Zealand; Nelson; On-site; NZD 30,000 - 39,000; Part time

Job summary

Bank of New Zealand is seeking a casual team member to greet customers on the branch floor, listen and respond to their needs, and help with everyday banking tasks across Nelson and surrounding branches.

Ideal candidates have strong customer service experience, an upbeat attitude and the ability to multi-task in a fast-paced environment; no banking background is required as training is provided.

Qualifications

• No banking experience required; customer service experience preferred.
• Casual role with no guaranteed hours.
• Ability to engage with customers on the branch floor.

Responsibilities

• Engage with customers in a warm, friendly manner.
• Process customer transactional banking needs accurately.
• Update customers’ personal details and identification.
• Assist with general product and service enquiries and recommend solutions.
• Educate customers on online platforms, tools and digital solutions.

Skills

Customer service

Communication

Problem solving

Resilience

Adaptability

Attention to detail

Job description

Bank of New Zealand is seeking a casual team member to greet customers on the branch floor, listen and respond to their needs, and help with everyday banking tasks across Nelson and surrounding branches.

Ideal candidates have strong customer service experience, an upbeat attitude and the ability to multi-task in a fast-paced environment; no banking background is required as training is provided.