Capability Designer for Financial Crime Operations

ASB Bank; Auckland; On-site; NZD 90,000 - 140,000; Full time

Job summary

ASB Bank is seeking a Capability & Design Consultant for Financial Crime Operations. You will translate strategic capability priorities into practical learning frameworks and resources, collaborating with leaders and SMEs to deliver effective capability solutions across technical and behavioural skills.

You'll own initiatives across the full capability lifecycle, from needs analysis and design to implementation and measurement, while ensuring clear guidance for facilitators and training teams.

Qualifications

• 3–5 years in learning and development, instructional design, capability development or similar.
• Experience applying instructional design principles to learner-centred solutions.
• Experience designing capability frameworks, rubrics, behavioural indicators and assessments.
• Advanced written communication skills for clear learning content and facilitator guidance.
• Strong stakeholder engagement with subject matter experts and leaders.

Responsibilities

• Partner with stakeholders to understand capability requirements and set delivery priorities.
• Analyze operational and role-based needs to identify skill gaps.
• Design practical capability frameworks, rubrics, indicators and assessments.
• Create engaging learning content and facilitator guidance.
• Coordinate capability initiatives from analysis through implementation and review.
• Translate capability outputs into delivery-ready resources for facilitators.

Skills

Learning & development

Instructional design

Capability development

Stakeholder engagement

Facilitation & coaching

Written communication

Prioritisation

Autonomy

Continuous improvement

Tools

E-learning authoring

Learning management systems

Excel

Power Query

Job description

ASB Bank is seeking a Capability & Design Consultant for Financial Crime Operations. You will translate strategic capability priorities into practical learning frameworks and resources, collaborating with leaders and SMEs to deliver effective capability solutions across technical and behavioural skills.

You'll own initiatives across the full capability lifecycle, from needs analysis and design to implementation and measurement, while ensuring clear guidance for facilitators and training teams.