QA Lead: Financial Crime & Compliance

ASB Bank; Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Wellbeing initiatives

Parental leave

Flexible leave

Customisable benefits

Job summary

ASB Bank is seeking a Quality Assurance Consultant to join our Financial Crime team, ensuring reviews by QA analysts meet accuracy and regulatory standards. You will drive continuous improvement and build strong stakeholder relationships.

You bring proven QA, risk management, and training experience, with a keen eye for detail and data-driven insight. ECDD or Transaction Monitoring exposure is advantageous.

Qualifications

• Proven experience in QA, internal audit, or risk management with leadership responsibilities.
• In-depth understanding of financial crime disciplines, regulatory compliance, and risk management methodologies.
• Experience delivering tailored training and coaching programs to upskill teams.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Excellent communication and presentation skills, capable of working cross-functionally and presenting findings to leadership.
• Attention to detail and experience in QA frameworks.
• Experience with data analysis and performance tracking, with proficiency in reporting tools.
• Strong investigative mindset and holistic risk awareness.
• Solid knowledge and experience in Financial Crime Compliance, with ECDD experience or Transaction Monitoring considered advantageous.

Responsibilities

• Conduct quality assurance checks to ensure the accuracy, consistency, and compliance of reviews performed by QA analysts.
• Deliver effective training and coaching to QA analysts, improving team performance and individual capabilities.
• Contribute to the ongoing development and enhancement of our QA framework, making it more robust and efficient.
• Identify and escalation risks or areas for improvement in QA processes, ensuring compliance with regulatory standards.
• Provide accurate, data-driven reports and actionable insights to stakeholders, supporting decision-making and continuous improvement efforts.
• Maintain alignment in QA assessments through regular calibration sessions and feedback loops.
• Build and maintain strong, collaborative relationships with key stakeholders across the business.
• Assist with onboarding and training new QA analysts, ensuring they are equipped with the knowledge to handle evolving financial crime regulations.

Skills

Quality assurance

Regulatory compliance

Training & coaching

Data analysis

Stakeholder communication

Risk management

Tools

Reporting tools

Job description

ASB Bank is seeking a Quality Assurance Consultant to join our Financial Crime team, ensuring reviews by QA analysts meet accuracy and regulatory standards. You will drive continuous improvement and build strong stakeholder relationships.

You bring proven QA, risk management, and training experience, with a keen eye for detail and data-driven insight. ECDD or Transaction Monitoring exposure is advantageous.