Cafe Supervisor

Summerset; Hamilton; On-site; NZD 48,000 - 60,000; Full time

Benefits offered by this job

Retail discounts

Birthday leave

Career growth

Hospitality qualifications

Uniform provided

Job summary

Summerset is seeking a Café Supervisor for the Rototuna village to lead daily café operations and deliver exceptional service to residents, families, and visitors. The role covers coffee, cabinet foods, and light meals, with a focus on a welcoming, consistent café experience.

You will work closely with the Chef Manager and village team, training staff, and ensuring smooth day-to-day operations on a Sunday to Thursday roster, 8:00 am to 4:00 pm.

Qualifications

• Experience running daily operations in a café or hospitality business.
• Experience leading a team is ideal.
• Warm, friendly personality with great customer service skills.
• Excellent communication and the ability to multitask.

Responsibilities

• Lead the daily operations of the café and reconcile daily takings.
• Train and mentor a small team.
• Prepare, present, and serve food and drinks to a high standard.
• Assist with catering for village events and resident functions.

Skills

Customer service

Team leadership

Communication

Multitasking

Job description

You can help bring our villages to life!

At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents.

Job Description

We believe that a great cup of coffee and a warm smile can brighten anyone’s day. We're more than just a café we’re a community hub, a space for connection, and a team that supports and looks out for each other. We’re now looking for a Café Supervisor for our Rototuna villagewho shares our love for people, hospitality, and quality service.

You’ll play a key role in delivering exceptional customer service and ensuring the smooth running of our café. From making great coffee to creating tasty cabinet food and light meals, you’ll help make our café a warm and welcoming place for residents, their families, and visitors. Your day-to-day responsibilities will include:

• Leading the daily operations of the café and reconciling the daily takings
• Training and mentoring a small team
• Preparing, presenting, and serving food and drinks to a high standard
• Assisting with catering for village events and resident functions

You’ll work closely with the Chef Manager, and wider village team to deliver a café experience that’s welcoming, consistent, and genuinely enjoyable.

This is a permanent role working a roster of Sunday to Thursday, 8.00am to 4.00pm.

Qualifications

You will bring a warm and positive approach to everything you do, along with:

• Previous experience running daily operations in a café or hospitality business
• Experience leading a team is ideal
• A warm, friendly personality with great customer service skills
• Excellent communication and the ability to multitask

At Summerset, we believe diversity strengthens our team and enriches the care we provide. We welcome applications from people of all backgrounds, experiences, and walks of life.

Additional Information

We are proud to show our appreciation for the passion and commitment our people show every day, by offering a selection of employee benefits:

Our benefits include:

• Retail discounts and paid leave for your birthday
• The ability to grow your career across a variety of roles in Summerset
• Opportunities to gain recognised hospitality qualifications
• Uniform provided

Next Steps: Applications for this role will close onThursday 24th September. This role may close early due to an increased number of applications.