C&I Data Services Administrator

Bluecurrent; Wellington; Hybrid; NZD 50,000 - 75,000; Full time

Job summary

Bluecurrent, a NZ energy tech leader, is seeking a C&I Data Services Administrator to join our collaborative team and ensure accurate metering data for Electricity and Gas across NZ. You’ll enjoy working with data, learning new systems, and solving real customer problems in a busy operations environment.

You’ll bring strong data skills, Excel proficiency, attention to detail, and a customer‑first mindset, plus the ability to own issues, follow through, and work well with field technicians and

Qualifications

• Experience working with data and solving data quality issues.
• Excellent communication skills and a customer-first approach.
• Comfort learning new systems, databases, and processes.
• Strong attention to detail and a commitment to accuracy.
• Ability to take ownership and work well in a team.

Responsibilities

• Investigate and resolve data, service, and customer queries with timely, accurate responses.
• Support the delivery of reliable metering data services and help meet customer commitments.
• Identify, process, and validate missing data for accurate reporting and billing.
• Collaborate with field technicians on meter configuration, fault resolution, and site setup.
• Assist customers with data inquiries, usage comparisons, estimates, and data file deliveries.
• Maintain accurate customer, site, and equipment records across systems.
• Create and update reports showing data quality, service performance, and operational outcomes.

Skills

Data analysis

Customer service

Problem solving

Attention to detail

Teamwork

Tools

Excel

Job description

Bluecurrent is helping shape the energy future of New Zealand and Australia, empowering partners with strategic insights and innovativetechnology.

Fornearly twodecades,we'vebeen a trusted leader in smart meteringand digital solutions, helping businesses and communities make betterenergy decisions.

People are at the heart of everything we do. Bluecurrent offers a supportive, inclusive workplace with fantastic benefits, growthopportunities, and an authentic commitment to sustainability.

Every day we live our values of collaboration, innovation, and delivery, sojoin us andlet's create a smarter, more sustainable future together.

About the role

Please note the internal title isC&I Data Services Administrator

Are you curious, detail-focused, and motivated by solving problems that make a real difference for customers?

Wehave an exciting opportunityforaC&I Data Services Administrator to join ourcollaborative team and help ensure ourcommercial and industrialcustomers receiveaccurate,timely, and reliable metering datafor both Electricity and Gas across NZ.

What success looks like in the role:

• Investigating and resolving data, service, and customer queries ina timelyandaccurateway.
• Supporting the delivery of reliable metering data services and helping meet customer commitments.
• Identifying,processing, andvalidatingmissing data to supportaccuratereporting and billing outcomes.
• Working closely with field technicians to support meter configuration, fault resolution, site setup, and load verification.
• Helping customers with data enquiries, usage comparisons, estimates, and data file deliveries.
• Maintainingaccuratecustomer, site, and equipment records across systems.
• Creating and updating reports that provide visibility of data quality, service performance, and operational outcomes.

Whatyou'llbring

You'llbesomeone whoenjoysworking with data, learning new systems, andgetting to the rootcauseofan issue.You'llbe comfortable balancing accuracy, customer service, andproblem-solving in a busy operational environment.You'llalso ideally bring:

• Strong problem-solving skills and a continuous improvement mindset.
• Excellent communication skills and a customer-first approach.
• Confidence learning new systems, databases, and technical processes.
• Experience using Excel and working with data.
• Strong attention to detail and a commitment to accuracy.
• The ability to take ownership, follow through, and work well as part of a team.

If yourequireaccessibility support during the application or selection process, please call us on [phone].