Business Support Officer

Wellington City Council; Wellington; Hybrid; NZD 55,000 - 70,000; Full time

Benefits offered by this job

5 weeks annual leave

Flexible working options

Health and wellbeing support

Staff discounts

Learning and development programmes

Job summary

Wellington City Council is seeking two experienced Business Support Officers to join the Property Services, Assets & Capital Delivery unit. You will provide proactive administrative and coordination support across the team, managing calendars, coordinating meetings and handling financial administration.

You will build relationships across Council, maintain records, assist with onboarding and recruitment admin, and contribute to governance and reporting activities.

Qualifications

• 5+ years’ experience providing administrative or business support to teams.
• Strong calendar, inbox and meeting coordination skills.
• Experience organising travel, events and logistics.
• Strong financial administration skills (purchase orders, invoicing, receipting).
• Experience supporting onboarding, recruitment or people-related administration.
• Excellent written and verbal communication skills.

Responsibilities

• Manage calendars, inboxes and appointments for managers.
• Coordinate meetings, workshops, and team events with papers, minutes and actions.
• Provide financial administration including PO creation and invoicing.
• Support onboarding, induction and recruitment administration.
• Maintain accurate records, databases and electronic filing.
• Assist with governance, planning and performance reporting.
• Support information management and document control.

Skills

Calendar management

Meeting coordination

Prioritisation & multitasking

Communication skills

Proactive problem solving

Self-directed approach

Team support

Education

NCEA Level 3 or equivalent

Admin/business support qualification desirable

Tools

Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint)

Job description

The Business Planning and Performance team provides the planning, reporting, performance, governance, risk and business support that helps the Property Services, Assets & Capital Delivery unit operate as one connected team.

We provide the coordination, information, systems and support that connect strategy, operations and capital delivery, giving leaders visibility of priorities, performance, risks and commitments.

We’re looking for two experienced and proactive Business Support Officers to join our collaborative team, working across a diverse range of property and infrastructure activity and building relationships across Council.

This is a varied role providing high-quality administrative and coordination support across the Property Services, Assets & Capital Delivery business unit. You’ll work closely with managers and teams, helping keep things organised, information flowing and day-to-day business running smoothly.

From managing busy calendars and coordinating meetings through to financial administration, travel, onboarding, information management and business planning support, you’ll be someone who can anticipate what’s needed, stay on top of competing priorities and make things happen.

Āu ake mahi | What you'll do

You’ll provide proactive business support across the team and wider business unit, including:

• Managing calendars, inboxes, meetings and appointments for managers.
• Coordinating meetings, workshops, planning sessions and team events, including agendas, papers, minutes and actions.
• Providing financial administration, including purchase orders, invoices, receipting and monthly accruals.
• Supporting onboarding, induction, recruitment administration and offboarding activities.
• Maintaining accurate records, registers, databases and electronic filing systems.
• Supporting reports, meeting papers, business documentation and information management activities.
• Assisting with LGOIMA requests by coordinating information and responses.
• Supporting business planning, governance and performance reporting activities as required.
• Maintaining team communications, distribution lists and intranet content.
• Building positive relationships across Council and providing responsive support to managers and teams.
• Looking for ways to improve administrative processes and make it easier for the team to get things done.

Ngā tohu me ngā wheako | What you'll bring

We’re looking for someone who is organised, confident and proactive, with the experience to operate independently in a busy and complex environment.

You’ll bring:

• 5+ years’ experience providing administrative or business support to teams.
• Strong experience managing competing priorities and providing proactive support to managers and teams.
• Excellent calendar, inbox and meeting coordination skills.
• Experience organising travel, events, workshops and other logistics.
• Strong financial administration skills, including purchase orders, invoicing and receipting.
• Experience supporting onboarding, recruitment or other people-related administration.
• Strong information management and document control skills.
• Excellent written and verbal communication skills.
• Confidence working with Microsoft Office, particularly Outlook, Word, Excel, PowerPoint, Teams and SharePoint.
• A high level of attention to detail and the ability to maintain accurate records and information.
• The ability to build effective working relationships with a wide range of people and stakeholders.
• A self-directed approach and the confidence to use your judgement and get on with the job.

Experience working in local government or another large, complex organisation would be an advantage, as would experience supporting governance, planning, business performance or property and infrastructure functions.

NCEA Level 3 or equivalent experience is required. A relevant administration, business support or coordination qualification is desirable.

Nōuterourou| What's in it for you

Working for the Council offers you a range of benefits including 5 weeks annual leave, flexible working options, health and wellbeing support, Council staff discounts and a range of learning and development programmes and opportunities.

Applications close 11 October 2026.

All applications must besubmittedonline and must have the current right to live and work in New Zealand.

Pre-employment Checks:

All employees must undergo a Criminal Conviction check prior to employment.

We want your application to enable you to portray the real you. Skills are gained across many areas of our lives, not just through formal employment. If you can demonstrate the skills listed in the advert through whānau life, community or mahi aroha (volunteering), we encourage you to apply and share your story with us in your cover letter.

We welcome applications from all people and want our workforce to reflect the diverse communities we serve.

Tautoko mō te Whai Wāhi | Accessibility Support

We want to make sure any accessibility requirements you may have are well supported so the selection process is equitable for everyone. Please let us know if there are any adjustments or support you need to participate in the recruitment process.