Business Operations Support

New Zealand Government; Wellington; On-site; NZD 68,000 - 77,000; Full time

Benefits offered by this job

KiwiSaver

Wellness Benefits

Job summary

MBIE is seeking a proactive Business Operations Support professional to join the Business Systems and Operations team in Wellington or Christchurch on a 12‑month fixed term. You will assist day‑to‑day operations of Building System Delivery and Assurance, work across onboarding, systems, reporting, and process improvement to keep the group running smoothly.

This role suits someone aiming to broaden experience in business operations, systems, and advisory skills, with opportunities to develop

Qualifications

• Experience in a business support, coordination, or operations environment.
• Strong ICT skills and ability to learn new systems quickly.
• Excellent organisational skills with the ability to manage priorities and deadlines.
• Commitment to delivering high-quality work and attention to detail.
• Strong relationship-building skills with stakeholders at all levels.
• Excellent written and verbal communication, able to tailor messages.
• Proactive, solutions-focused with ability to seek support when needed.
• Initiative in identifying opportunities for improvement and implementing new processes.
• Sound judgement and professionalism in handling information.
• Growth mindset with willingness to learn and take feedback.

Responsibilities

• Support day-to-day operations of Building System Delivery and Assurance (BSDA).
• Collaborate across business support, systems administration, reporting coordination, onboarding, and team engagement.
• Contribute to process improvements and new ways of working.
• Help maintain system usage and provide user support to colleagues.
• Foster a positive, connected team culture and effective stakeholder communication.

Skills

Business operations

ICT skills

Organisational skills

Attention to detail

Stakeholder management

Written & verbal communication

Proactive problem solving

Process improvement

Privacy & information management

Growth mindset

Job description

Discover a career with purpose at MBIE Discover a career with purpose at MBIE Diverse business support role with plenty of variety Contribute to a collaborative, customer-focused, and high-performing culture Wellington or Christchurch based, 12-month fixed term opportunity Salary range: $68,380-$77,359 + KiwiSaver + Wellness Benefits

About the Role - Tēnei tūranga:

We are looking for a proactive and highly organised Business Operations Support professional to join our Business Systems and Operations team and play a key role in supporting and improving how our wider team operates. This is a varied and rewarding role supporting the day-to-day operations of Building System Delivery and Assurance (BSDA). You'll work across business support, systems administration, reporting coordination, onboarding, team engagement, and process improvement activities that help keep our group running smoothly. Working closely with colleagues across BSDA, you'll help foster a positive and connected team culture, support people to get the most from our systems and tools, and contribute to initiatives that improve how we work. If you enjoy working with people, solving problems, embracing technology, and finding smarter ways to work, we'd love to hear from you. This role offers an excellent opportunity for someone looking to broaden their experience across business operations, systems, and continuous improvement. It would suit an aspiring advisor who is ready to take the next step from a coordination role and develop their advisory capability in a supportive team environment.

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required

• Experience working within a business support, coordination, or operations environment.
• Strong ICT skills and confidence in learning and adopting new systems quickly.
• Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
• A commitment to delivering high-quality work and maintaining attention to detail.
• Strong relationship-building skills and the ability to work effectively with stakeholders at all levels.
• Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences.
• A proactive and solutions-focused approach, balancing initiative with knowing when to seek support.
• Demonstrated initiative in identifying opportunities for improvement and supporting the implementation of new processes, systems, or ways of working.
• Sound judgement, professionalism, and discretion.
• An understanding of privacy and information management principles and best practice.
• A growth mindset, with a willingness to learn, develop, and act on feedback.
• The legal right to live and work in New Zealand.

About MBIE - Ētahi kōrero mō MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders. We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable. People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

Mahi Tahi - Better Together Māia- Bold and brave Pae Kahurangi - Build our Future Pono Me Te Tika - Own It Our aspirations are echoed in our Māori identity - Hīkina Whakatutuki - which broadly means ‘lifting to make successful'. MBIE recognises the partnership founded under TeTiritio Waitangi between Māori and the Crown and is committed to giving effect to TeTiritio Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahunga roa o ngā iwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, ka tutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapa kua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.

Applications close on Wednesday 23 September 2026.