Business Manager

Aotearoa New Zealand Association of Social Workers; Auckland; On-site; NZD 75,000 - 110,000; Full time

Benefits offered by this job

Volunteer day

Learning access

Phone plan

Birthday off

Dog-friendly office

NZ leading brands

Job summary

Bastion Aotearoa invites a proactive Business Manager to join our Auckland team, shaping exceptional client experiences. You’ll run day-to-day engagements, manage delivery, translate client needs into briefs, and ensure work is executed to a high standard.

You’ll bring strong organisational and communication skills, a proactive attitude, and a genuine interest in great creative work. The role is client-facing in a fast-paced agency environment.

Qualifications

• Relevant tertiary qualification in marketing, communications, business, design, or related discipline or equivalent experience.
• At least two years of agency experience leading accounts with multi-channel outputs.
• Develop commercial awareness with financial management of projects.
• Strong integrated account management and end-to-end delivery capability.
• Exceptional communication and collaboration skills to align stakeholders.

Responsibilities

• Build trusted client relationships and act as a day-to-day contact across projects.
• Manage day-to-day running of assigned projects.
• Translate client needs into clear briefs and collaborate with internal teams to deliver solutions.
• Prepare accurate project estimates, manage budgets and POs, and support monthly billing and reporting.
• Anticipate challenges, solve problems proactively, and keep communication clear across stakeholders.
• Drive continuous improvement in processes, delivery quality and team capability.

Skills

Account management

Client communication

Budgeting

Cross-functional collaboration

Problem solving

Education

Marketing/Communications/Business degree

Job description

Join us at Bastion AotearoaasBusiness Manager!

Kia ora! Bastion Aotearoa is New Zealand’s leading full-service strategic and creative agency, build for today’s world. We bring together strategy, creative, design, digital, PR, social, influencer and experientialexpertiseunder one integrated model to create meaningful and award-winning growth for people,brandsand organisations. We partner with some of Aotearoa’s mostexcitingclients – delivery strategic,creativeandcommercialsolution that make a real difference.

We’relooking for aBusiness Managerto joinour Auckland basedteam and play a key role in shaping exceptional client experiences.In this client facing position, you’ll support in the running of day‑to‑day engagements, manage project delivery, and ensure work is executed to a high standard.

You bring exceptional organisational and communication skills, a proactive and positive attitude, and a genuine curiosity about the industry and great creative work. You thrive in a fast‑paced environment, balancing detail‑focused delivery with big‑picture thinking.

As a Business Manager, you’ll champion seamless project execution, build strong and trusted client relationships, and foster collaboration across teams to help deliver work we’re proud of.

You’llhave the opportunityto:

Build trusted client relationships and act as a key day‑to‑day contact across assigned projects

Manage day-to-day running of assigned projects

Translate client needs into clear creative briefs and collaborate with internal teams to deliver effective solutions

Prepare accurate project estimates, manage budgets and POs, and support monthly billing and reporting

Anticipate challenges, solve problems proactively, and keep communication clear and consistent across all stakeholders

Drive continuous improvement in processes, delivery quality and overall project performance

Continue togrow your career,buildingcapabilityin business/accountmanagement and project management, whilesupervising andmentoring team members

WhatYou’llBring-Ōuwheako

Relevant tertiary qualification in marketing, communications, business, design, or related disciplineor equivalent experience

At least two years of agency experience leading accounts with multi-channel outputs (e.g.TV, content, print, POS, digital, direct, social etc.)

A developing sense of commercial awareness with financial management of your assigned projects

Solid expertise in integrated account management and delivering projects end‑to‑end

Exceptional communication skills to clearly influence and align stakeholders

A strong collaborative mindset and ability to work effectively with multidisciplinary teams

Good understanding of client industries and market trends, with curiosity to keep learning

Effective problem‑solving skills and the ability to navigate challenges with a solutions‑focused approach

Why Bastion Aotearoa?He aha ai?

Our work matters - but so does the experience.Here’sa taste of whatyou’llenjoy:

Work with some of NZ’s leading brands

"Happy Days" and birthdays off

Volunteer day to give back

Online learning & development access

Phone plan (or expense up to $80/month)

Dog-friendly office

A dynamic, creative, and supportive team culture

You Belong Here

At Bastion Aotearoa, our culture is everything.We’reproud to create an environment where everyone feels safe, respected, and free to be themselves. We value diverse perspectives and the contribution everyone or our people makes to our culture. Put simply - you can be yourself here.

Ifyou’reready to step into a role where creativity meets influence - and want to do it alongside a teamthat’sas fun as it is ambitious -we’dlove to hear from you.

Find out more about us atwww.bastionagency.co.nz

You must hold NZ Citizenship, residency, or have secured a valid visafor this role.