Business Director

TBWA\\New Zealand; Auckland; On-site; NZD 180,000 - 240,000; Full time

Job summary

TBWA New Zealand is seeking two Business Directors to support some of New Zealand’s best-loved brands. You’ll partner with TBWA’s executive leadership to shape strategic direction and unlock growth across blue-chip clients such as Southern Cross, The Warehouse and Tourism New Zealand.

You’ll lead client teams, nurture relationships, and drive financial performance while collaborating with senior stakeholders.

Qualifications

• Minimum of 6 years’ experience in a creative or advertising agency environment.

Responsibilities

• Oversee day-to-day direction of client accounts, strategically and financially.
• Build and maintain strong client relationships and trusted partnerships.
• Collaborate with strategy to develop and drive client work and brand strategies.
• Lead and develop account teams, ensuring high-quality work across channels.
• Monitor forecasts, budgets and targets to drive growth.

Skills

Client relationships

Strategic leadership

Brand strategy

Job description

TBWA is looking for two Business Directors to support some of New Zealand’s best-loved brands.

The role

Both roles provide the rare opportunity to work across a number of blue-chip clients such as Southern Cross, The Warehouse and Tourism New Zealand.

You’ll partner closely with TBWA’s executive leadership team, including CEO and CCO, to drive ambitious, future-focused brand platforms. You’ll collaborate with senior client stakeholders to shape strategic direction and unlock new opportunities for growth.

With long-standing client relationships built on trust, this is an opportunity to work alongside some of the industry’s top talent, both within TBWA and across the client network.

Responsibilities

You’ll be responsible for the day-to-day direction of the accounts, strategically, creatively and financially. You’ll be familiar with the brands in‑and‑out, understand your client’s commercial realities and spot opportunities to grow the business. You’ll be well experienced in building strong long‑lasting relationships, alongside a supportive environment for your direct reports, creating a space where the best work flourishes.

• Work in partnership with strategy to develop and drive strategies for all client work.
• Demonstrate a passion for the best creative work, actively creating opportunities for it, championing and protecting it.
• Lead the day‑to‑day account team and navigate all parties to ensure quality work across channels.
• Nurture and build influential relationships internally, with clients, and with key stakeholders and is a welcome agency leader.
• Responsible for ensuring short‑term and long‑term account forecasts are monitored, budgets are committed and targets met.

What you’ll bring to TBWA

You’ll have a minimum of 6 years’ experience working in a creative or advertising agency environment with a proven ability to build strong, lasting client relationships. As a trusted business partner, you provide clear direction, communicate with honesty, and ensure clients feel supported at every stage.

You collaborate well with strategic and creative teams, shaping insightful briefs that connect brand ambition with outstanding creative work.

You’ll find success in the role if you’re not afraid to roll up your sleeves and get stuck into the work. You’ll be a positive person, glass half full, and excited about shaping brands through the work you do.

About Us

We are TBWAew Zealand, home to one of the most connected global networks in the world, providing both the best of local insight and delivery with global expertise.

At the heart of our approach is Disruption: a philosophy and method that helps brands break with convention and unlock more purposeful and profitable futures. For New Zealand brands seeking to influence global audiences, Disruption helps to ensure every piece of communication is impactful, allowing you to stand out disproportionately. Disruption has been central to the rise of some of the world’s most valuable brands, including Apple, and it continues to fuel growth for our clients here in Aotearoa.

Campaign Brief Agency of the Year 2025

Most Effective Agency of the Year 2024

Please note: All applicants must have eligible working rights in New Zealand.