Business Development Manager

tollgroup; Māngere-Ōtāhuhu; On-site; NZD 80,000 - 120,000; Full time

Job summary

Toll Group is seeking a Business Development Manager for New Zealand to identify growth opportunities, deepen existing customer relationships and contribute to our Toll Global Forwarding sales growth. You will report to the Country Sales Manager and play a pivotal role in expanding our customer base across NZ.

The role is based in Auckland, Christchurch or Wellington, with a focus on cross‑selling and delivering customer‑focused freight forwarding solutions.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics or related field.
• 1-2 years' experience in sales, logistics or customer service.
• Freight forwarding or logistics exposure preferred.
• Proven ability to build customer relationships and identify growth opportunities.

Responsibilities

• Identify and pursue new business opportunities across targeted industries and territories.
• Grow existing customer accounts through cross-selling and solution-based selling.
• Build strong customer relationships and understand customer supply chain needs.
• Contribute to RFQs, proposals and bid responses.
• Maintain accurate sales activity, pipeline and CRM data; collaborate with operations.

Skills

Strong communication

Relationship building

Presentation skills

Commercial awareness

Self-motivated

Ability to manage priorities

Education

Bachelor's degree in Business/Logistics/Supply Chain

Tools

CRM platforms

Microsoft Office (Excel, PowerPoint)

Job description

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com

Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we're passionate about progress. That means adapting to change and transforming how our customers experience world‑class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we're always looking out for each other's wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.

Toll Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns, across countries and across continents.

About the Role

An exciting opportunity has become available for a motivated and commercially minded Business Development Manager to join our New Zealand sales team. Reporting to the Country Sales Manager, you will be responsible for identifying new business opportunities, growing existing customer relationships, and contributing to the continued success of Toll Global Forwarding. This role is ideal for an emerging sales professional looking to build a rewarding career in logistics and freight forwarding while making a meaningful impact on customer growth and business performance.

This position can be based in either Auckland, Christchurch or Wellington.

A day in the life of a Business Development Manager at Toll Group

• Identify and pursue new business opportunities across targeted industries and territories.
• Grow existing customer accounts through cross‑selling and solution‑based selling.
• Build strong customer relationships and develop a deep understanding of customer supply chain needs.
• Contribute to RFQs, customer proposals and bid response activities.
• Maintain accurate sales activity, pipeline and customer information in CRM systems.
• Work collaboratively with operational and product teams to deliver customer‑focused solutions.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics or a related discipline, or equivalent experience.
• 1-2 years' experience in sales, logistics or customer service.
• Freight forwarding or logistics industry exposure will be highly regarded.
• Demonstrated ability to build customer relationships and identify growth opportunities.
• Intermediate Microsoft Office skills, including Excel and PowerPoint.
• Willingness to learn CRM platforms and sales methodologies.

Skills & Experience

• Strong communication, presentation and relationship‑building skills.
• Customer‑focused approach with a passion for business development.
• Ability to manage priorities and work effectively across a sales territory.
• Commercial awareness and an eagerness to develop industry knowledge.
• Self‑motivated, adaptable and results‑driven.
• High levels of integrity, professionalism and accountability.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow w