Business Development Manager

Recruitmark; Auckland; On-site; NZD 90,000 - 120,000; Full time

Job summary

Recruitmark partners with a family-owned medical equipment repair and surgical instrument servicing business to lead growth in New Zealand. Based in Auckland, the Business Development Manager will drive commercial growth nationwide, engaging with hospitals, clinics, and veterinary facilities.

You’ll build relationships with CSSD and theatre stakeholders, run instrument audits, and secure ongoing repair/servicing agreements while travelling around the country to develop opportunities.

Qualifications

• Background in CSSD/sterile services, theatre operations, or healthcare technical sales.
• Proven business development/territory growth experience in the healthcare sector.
• Willingness to travel 2-3 times per month and spend time with the workshop in Nelson.
• Full NZ driver license and NZ work rights.
• Able to meet hospital credentialing and immunisation requirements.

Responsibilities

• Build relationships with CSSD managers, theatre managers, clinical procurement and surgeons.
• Run instrument audits and quantify savings from repairs vs replacements.
• Win ongoing repair and servicing agreements, not just one-off jobs.
• Sell new instrument range and custom manufacture capability.
• Manage tenders and procurement processes with Health NZ and private groups.
• Attend industry events and represent the company.

Skills

CSSD/sterile services

Healthcare sales

Territory growth

Stakeholder engagement

Driving license

NZ work rights

Job description

Recruitmark is partnered with a family-owned specialist medical equipment repair and surgical instrument servicing business. The company has more than 20 years of experience in surgical instrument repair and has worked internationally, including in Germany, Italy, the United States and Korea.

About the Role:

The Business Development Manager will be based in Auckland, with responsibility for driving the company’s commercial growth nationally. Auckland will serve as the primary market, encompassing public hospitals, private surgical groups, day-surgery centres, specialist clinics, dental practices and veterinary facilities within the region. The position will focus on expanding the company’s presence across these markets while travelling nationally to develop and grow opportunities throughout New Zealand.

Key Responsibilities:

• Building relationships with sterile services and CSSD managers, theatre managers, clinical procurement and surgeons
• Running instrument audits: walking a customer’s trays with them, identifying what can be repaired instead of replaced, and putting a number on the saving
• Winning ongoing repair and servicing agreements, not just one-off jobs
• Selling new instrument range and custom manufacture capability
• Managing tender and procurement processes with Health New Zealand and the private groups
• Attending industry events and conferences as the face of the company
• Feeding what you hear in the field back to the workshop — in a business this size, that loop actually changes what we build
• Keeping your pipeline current in our CRM and forecasting honestly

About You:

• Background in CSSD/sterile services, theatre operations, or healthcare technical sales.
• Proven business development/territory growth experience in the healthcare sector.
• Strong interest in surgical instruments, repair and precision engineering.
• Confident engaging with CSSD and procurement stakeholders.
• Willingness to travel beyond Auckland regularly (2-3 times per month), including overnight stays, and to spend time with the workshop in Nelson.
• Full NZ driver license and existing NZ work rights.
• Able to meet hospital credentialing and immunisation requirements.

**Applicants must be New Zealand citizens or have Permanent Residency.