Business Development Consultant (Fixed Term - 12 Months)

AIA Hong Kong and Macau; Auckland; On-site; NZD 70,000 - 100,000; Full time

Job summary

AIA Hong Kong and Macau is seeking a Business Development Consultant in Auckland to support advisers, drive profitable sales growth, and deliver excellent client outcomes. You will engage with advisers, managers, and internal teams to identify opportunities, manage transitions, and ensure a seamless adviser experience.

Focus areas include relationship management, proactive service, and using Salesforce data to enhance performance while supporting compliance and training needs across the

Qualifications

• Experience in sales, account management, or customer-focused roles.
• Strong communication and relationship-building abilities.
• Ability to prioritise tasks and maintain high service standards.

Responsibilities

• Build trusted adviser relationships through regular engagement and proactive service.
• Identify opportunities across adviser portfolios to drive profitable sales growth.
• Provide timely support to advisers to meet client needs and business objectives.
• Collaborate with Business Development Managers and internal teams to resolve issues.
• Maintain Salesforce records and use insights to improve service effectiveness.
• Support risk and compliance efforts by addressing training needs and escalations.

Skills

Sales and account management

Relationship management

Communication skills

Time management

Problem solving / solutions focus

Emotional intelligence

Education

NCFS Level 5 qualifications

Tools

Salesforce

Job description

Your Role with Us

As a Business Development Consultant, you play an important role in supporting profitable growth while helping advisers deliver great outcomes for their clients. Working within AIA’s Distribution team, you build trusted relationships through consistent engagement, proactive service, and clear communication. You partner closely with advisers, Business Development Managers, and internal teams to identify opportunities, navigate change, and deliver a seamless experience. This role offers the opportunity to develop your commercial, relationship management, and industry expertise while contributing to AIA’s purpose of helping people live Healthier, Longer, Better Lives through high-quality adviser support and sales growth initiatives.

Your Impact

• Build trusted adviser relationships through regular phone and virtual engagement, strengthening loyalty, service quality, and brand advocacy
• Drive profitable sales growth by identifying opportunities across adviser portfolios and supporting targeted business development initiatives
• Deliver timely, accurate, and proactive support that helps advisers confidently meet client needs and business objectives
• Collaborate with Business Development Managers and internal stakeholders to resolve issues, manage adviser transitions, and enhance the adviser experience
• Maintain accurate Salesforce records and use performance insights to improve service effectiveness, efficiency, and decision-making
• Promote strong risk and compliance outcomes by supporting training requirements, escalating concerns early, and managing complaints and conduct matters appropriately

Your Capabilities

• You have experience in sales, account management, relationship management, or a customer-focused environment where building trusted partnerships drives results
• You bring strong communication skills and adapt your approach to connect with a variety of audiences and clearly articulate value
• You have the ability to prioritise competing activities, manage your time effectively, and maintain a high standard of service in a fast-paced environment
• You bring a thoughtful and solutions-focused mindset, using sound judgement to resolve challenges and identify opportunities for improvement
• You have strong emotional intelligence and build positive relationships through empathy, professionalism, and collaboration
• You may also have experience within insurance, financial services, or a related industry, along with relevant business or industry qualifications including NCFS Level 5 qualifications

Your Life at AIA At AIA, your experience matters, and so does your impact. In return for your expertise, we offer a career where you can apply your skills to meaningful work that improves lives across Asia-Pacific. You’ll enjoy flexible ways of working, competitive rewards, and access to continuous learning programs designed to keep you ahead in a rapidly changing world. Our collaborative culture values your ideas and empowers you to innovate, solve complex challenges, and contribute to our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

DEIB

Diversity, equity, and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds, identities, and lived experiences, including those with disabilities, additional mental health needs, chronic health conditions, or who are neurodiverse. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. And if there’s anything we can do to support you during the recruitment process, please contact us at [e-mail].

Recruitment Agencies

Our Talent team does not require any recruitment agency support.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people’s lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA