Business Development Consultant (Fixed Term - 12 Months)

AIA NZ; Auckland; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work options

Career development programs

Competitive rewards

Job summary

AIA NZ is seeking a Business Development Consultant to support profitable growth and help advisers deliver great client outcomes. You will engage with advisers, Business Development Managers, and internal teams to identify opportunities, navigate change, and deliver a seamless experience.

You’ll develop commercial, relationship management, and industry expertise while contributing to AIA’s purpose of helping people live Healthier, Longer, Better Lives through adviser support and sales growth

Qualifications

• Experience in sales, account management, relationship management or a customer-focused environment.
• Strong communication skills and ability to connect with diverse audiences.
• Ability to prioritise competing activities and maintain high service standards in a fast-paced environment.
• Solutions-focused mindset with sound judgement to resolve challenges and identify improvements.
• Strong emotional intelligence and ability to build positive relationships.
• Experience in insurance, financial services, or related industry with relevant qualifications.

Responsibilities

• Build trusted adviser relationships through regular phone and virtual engagement to strengthen loyalty and brand advocacy.
• Drive profitable sales growth by identifying opportunities across adviser portfolios and supporting business development initiatives.
• Provide timely, accurate, and proactive support to help advisers meet client needs and business objectives.
• Collaborate with Business Development Managers and internal teams to resolve issues and manage adviser transitions.
• Maintain accurate Salesforce records and use performance insights to improve service effectiveness.
• Promote strong risk and compliance outcomes by supporting training and escalating concerns when needed.

Skills

Sales

Account management

Relationship management

Customer-focused

Clear communication

Time management

Problem solving

Emotional intelligence

Education

NCFS Level 5 qualifications

Tools

Salesforce

Job description

Your Role with Us

As a Business Development Consultant, you play an important role in supporting profitable growth while helping advisers deliver great outcomes for their clients. Working within AIA’s Distribution team, you build trusted relationships through consistent engagement, proactive service, and clear communication. You partner closely with advisers, Business Development Managers, and internal teams to identify opportunities, navigate change, and deliver a seamless experience. This role offers the opportunity to develop your commercial, relationship management, and industry expertise while contributing to AIA’s purpose of helping people live Healthier, Longer, Better Lives through high-quality adviser support and sales growth initiatives.

Your Impact

• Build trusted adviser relationships through regular phone and virtual engagement, strengthening loyalty, service quality, and brand advocacy
• Drive profitable sales growth by identifying opportunities across adviser portfolios and supporting targeted business development initiatives
• Deliver timely, accurate, and proactive support that helps advisers confidently meet client needs and business objectives
• Collaborate with Business Development Managers and internal stakeholders to resolve issues, manage adviser transitions, and enhance the adviser experience
• Maintain accurate Salesforce records and use performance insights to improve service effectiveness, efficiency, and decision-making
• Promote strong risk and compliance outcomes by supporting training requirements, escalating concerns early, and managing complaints and conduct matters appropriately

Your Capabilities

• You have experience in sales, account management, relationship management, or a customer-focused environment where building trusted partnerships drives results
• You bring strong communication skills and adapt your approach to connect with a variety of audiences and clearly articulate value
• You have the ability to prioritise competing activities, manage your time effectively, and maintain a high standard of service in a fast-paced environment
• You bring a thoughtful and solutions-focused mindset, using sound judgement to resolve challenges and identify opportunities for improvement
• You have strong emotional intelligence and build positive relationships through empathy, professionalism, and collaboration
• You may also have experience within insurance, financial services, or a related industry, along with relevant business or industry qualifications including NCFS Level 5 qualifications

Your Life at AIA

At AIA, your experience matters, and so does your impact. In return for your expertise, we offer a career where you can apply your skills to meaningful work that improves lives across Asia-Pacific. You’ll enjoy flexible ways of working, competitive rewards, and access to continuous learning programs designed to keep you ahead in a rapidly changing world. Our collaborative culture values your ideas and empowers you to innovate, solve complex challenges, and contribute to our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

DEIB

Diversity, equity, and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds, identities, and lived experiences, including those with disabilities, additional mental health needs, chronic health conditions, or who are neurodiverse. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. And if there’s anything we can do to support you during the recruitment process, please contact us at [e-mail].

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.