Business Development Consultant (Fixed Term - 12 Months)

aia; Auckland; Hybrid; NZD 65,000 - 95,000; Full time

Job summary

AIA in Auckland seeks a Business Development Consultant to support profitable growth by building trusted relationships with advisers, delivering proactive service, and guiding them through change. You will collaborate with advisers, Business Development Managers, and internal teams to identify opportunities, manage transitions, and use Salesforce to track performance.

Flexible working options are available to develop your commercial and industry expertise while contributing to healthier, longer,

Qualifications

• Experience in sales, account management, or a customer-focused environment.
• Strong communication and ability to articulate value to diverse audiences.
• Ability to prioritise competing activities and manage time in a fast-paced environment.
• Solutions-focused mindset with good judgement to resolve challenges.
• Strong emotional intelligence and ability to collaborate.

Responsibilities

• Build trusted adviser relationships through regular phone and virtual engagement.
• Drive profitable sales growth by identifying opportunities across adviser portfolios and supporting targeted business development initiatives.
• Deliver timely, accurate, and proactive support that helps advisers meet client needs and business objectives.
• Collaborate with Business Development Managers and internal stakeholders to resolve issues, manage adviser transitions, and enhance adviser experience.
• Maintain Salesforce records and use performance insights to improve service effectiveness.
• Promote strong risk and compliance outcomes by supporting training requirements, escalating concerns early, and managing complaints and conduct matters.

Skills

Sales experience

Account management

Relationship management

Customer service

Communication skills

Time management

Problem solving

Emotional intelligence

Insurance/financial services knowledge

Education

NCFS Level 5 qualifications

Tools

Salesforce

Job description

Your Role with Us

As a Business Development Consultant, you play an important role in supporting profitable growth while helping advisers deliver great outcomes for their clients. Working within AIA’s Distribution team, you build trusted relationships through consistent engagement, proactive service, and clear communication. You partner closely with advisers, Business Development Managers, and internal teams to identify opportunities, navigate change, and deliver a seamless experience. This role offers the opportunity to develop your commercial, relationship management, and industry expertise while contributing to AIA’s purpose of helping people live Healthier, Longer, Better Lives through high-quality adviser support and sales growth initiatives.

Your Impact

• Build trusted adviser relationships through regular phone and virtual engagement, strengthening loyalty, service quality, and brand advocacy

• Drive profitable sales growth by identifying opportunities across adviser portfolios and supporting targeted business development initiatives

• Deliver timely, accurate, and proactive support that helps advisers confidently meet client needs and business objectives

• Collaborate with Business Development Managers and internal stakeholders to resolve issues, manage adviser transitions, and enhance the adviser experience

• Maintain accurate Salesforce records and use performance insights to improve service effectiveness, efficiency, and decision-making

• Promote strong risk and compliance outcomes by supporting training requirements, escalating concerns early, and managing complaints and conduct matters appropriately

Your Capabilities

• You have experience in sales, account management, relationship management, or a customer-focused environment where building trusted partnerships drives results

• You bring strong communication skills and adapt your approach to connect with a variety of audiences and clearly articulate value

• You have the ability to prioritise competing activities, manage your time effectively, and maintain a high standard of service in a fast-paced environment

• You bring a thoughtful and solutions-focused mindset, using sound judgement to resolve challenges and identify opportunities for improvement

• You have strong emotional intelligence and build positive relationships through empathy, professionalism, and collaboration

• You may also have experience within insurance, financial services, or a related industry, along with relevant business or industry qualifications including NCFS Level 5 qualifications

Your Life at AIA

At AIA, your experience matters, and so does your impact. In return for your expertise, we offer a career where you can apply your skills to meaningful work that improves lives across Asia-Pacific. You’ll enjoy flexible ways of working, competitive rewards, and access to continuous learning programs designed to keep you ahead in a rapidly changing world. Our collaborative culture values your ideas and empowers you to innovate, solve complex challenges, and contribute to our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

DEIB

Diversity, equity, and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds, identities, and lived experiences, including those with disabilities, additional mental health needs, chronic health conditions, or who are neurodiverse. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. And if there’s anything we can do to support you during the recruitment process, please contact us at [e-mail].

Recruitment Agencies

Our Talent team does not require any recruitment agency support.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.