Business Analyst - Digital Platforms at Genesis Energy NZ

Genesis Energy NZ; Auckland; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Southern Cross medical insurance

Life, trauma and income protection ins

KiwiSaver match

Flexible working

Wellbeing allowance

Job summary

Genesis Energy NZ in Auckland City, N, NZ is seeking an experienced Business Analyst for a permanent, full-time, on-site role. You’ll join our Technology and Digital team to turn business needs into deliverable digital changes across customer-facing platforms.

As an experienced analyst, you’ll translate requirements, facilitate workshops, and collaborate with developers and stakeholders to deliver outcomes, including platforms integration and API/data flows.

Qualifications

• Undergraduate business or commerce degree required; BA or Agile certification beneficial.
• Experience delivering digital or technology change in a sizeable commercial environment.
• Strong analysis, facilitation and stakeholder engagement skills.

Responsibilities

• Translate business needs into clear requirements and user stories.
• Facilitate workshops to build shared understanding of needs and value.
• Work with developers, testers and stakeholders to define outcomes.
• Support digital platform and Energy IQ integrations across systems.
• Identify dependencies and opportunities to improve solutions and delivery.

Skills

Strong analysis

Facilitation skills

Stakeholder engagement

Agile delivery experience

Business requirements translation

Education

Undergraduate business or commerce degree

Tools

APIs

System integrations

Job description

Genesis Energy NZ in Auckland City, N, NZ. This Full time on site position offers great opportunities for career growth.

Location(s) Auckland Office

Expertise Analyst

Job level(s) Experienced

Work type(s) Permanent full-time

Help shape the digital experience for thousands of Genesis customers. Shape modern digital platforms through Agile delivery. Turn complex technical challenges into customer solutions.

In the moment, for the future: At Genesis, we’re always looking ahead - to new possibilities, smarter solutions, and a better energy future for Aotearoa New Zealand. Every role here plays a part in shaping what’s next, whether it’s through cutting-edge technology, bold thinking, or everyday excellence.

If you’re driven by progress and inspired by purpose, this is your chance to be part of something remarkable. Step into a career where your actions today help power tomorrow.

What you’ll do:

Join our Technology and Digital team and help turn business needs into clear, deliverable digital change. Working across customer-facing platforms and integrations, you’ll connect business and technical perspectives so delivery teams can make informed decisions and create better customer outcomes.

• Translate business needs into clear requirements, user stories and delivery-ready work.
• Facilitate workshops and conversations that build shared understanding of needs, value, processes and customer impact.
• Work closely with developers, testers and stakeholders to define outcomes, clarify requirements and support delivery.
• Support digital platform and Energy IQ integrations across systems including billing and CRM.
• Identify dependencies, impacts and opportunities to improve both solutions and delivery processes.

What you’ll need:

You’ll be an experienced, collaborative Business Analyst who can move comfortably between business conversations and technical detail.

• You’ll bring strong analysis and facilitation skills, sound judgement and the confidence to work with a wide range of technical and non-technical stakeholders.
• Intermediate to Senior experience
• Business Analyst experience in a sizeable commercial environment.
• Experience delivering digital or technology change, including Agile ways of working.
• Strong facilitation, process analysis, documentation and stakeholder engagement skills.
• A practical understanding of APIs, system integrations and how data moves between connected platforms.
• An undergraduate business or commercial qualification; relevant BA or Agile certification would be beneficial.

How we’ll help you thrive:

• Southern Cross medical insurance, plus life, trauma and income protection insurances
• Electricity and gas discounts and an extra 20 Power Shout hours per year
• Up to 4% match on KiwiSaver contributions or 3% with our GenSaver allowance
• Flexible working and leave options to support you to balance personal and professional needs
• Annual wellbeing allowance, access to Best Doctors online service for you and your family and other wellbeing offerings

Career development opportunities and a supportive learning culture.