Business Analyst

Zespri International; Tauranga; On-site; NZD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration with STI

FlexWELL flexible work ethos; WFH &amp

Zespri Day

Boost Days

Life and disability insurance

Group medical insurance

Office in Mount Maunganui with free on

Fresh kiwifruit daily

Job summary

Zespri, a global kiwifruit leader, seeks a Business Analyst to join our Digital Services team. You will partner with senior stakeholders to uncover opportunities, translate needs into clear requirements, and help deliver scalable, value-driven solutions across ERP/CRM platforms and data ecosystems.

In this role you will facilitate workshops, map processes, and contribute to both large transformation programs and continuous improvement efforts.

Qualifications

• Experience as a Business Analyst within a large and complex organisation.
• Strong capability in requirements gathering, process mapping, user stories and functional documentation.
• Experience working across Agile and Waterfall delivery methodologies.
• Knowledge of ERP or CRM platforms, ideally SAP, Microsoft Dynamics or similar enterprise systems.
• Excellent stakeholder engagement, communication and workshop facilitation skills.
• A proactive, self-starting approach with the ability to navigate ambiguity and influence outcomes through collaboration.

Responsibilities

• Partner with business leaders and teams to understand challenges, opportunities and desired outcomes.
• Translate business needs into clear, actionable requirements, user stories and functional specifications.
• Facilitate workshops and lead conversations that drive alignment and unlock innovative thinking.
• Analyse and improve business processes to enhance efficiency, effectiveness and user experience.
• Contribute to both large-scale transformation initiatives and continuous improvement opportunities.
• Work across data, reporting, integrations and business applications to deliver practical and scalable solutions.
• Support successful solution delivery, user adoption and smooth transition into operational teams.

Skills

Requirements gathering

Process mapping

User stories

Functional documentation

Agile

Waterfall

ERP/CRM knowledge

Stakeholder engagement

Workshop facilitation

Ambiguity management

Tools

SAP

Microsoft Dynamics

Job description

Kō wai mātou? Who are we?

Zespri is more than simply the world's single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world's largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best-known international brands, dedicated to creating sustainable long-term value for growers.

He aha te mahi? What's the role?

As a Business Analyst within our Digital Services team, you'll be at the centre of delivering solutions that make a real difference across our global business. Reporting to the Solution Delivery Manager, you'll partner with stakeholders to uncover opportunities, solve complex challenges and turn ideas into practical, value-driven solutions.

In this role, you'll:

• Partner with business leaders and teams to understand challenges, opportunities and desired outcomes.
• Translate business needs into clear, actionable requirements, user stories and functional specifications.
• Facilitate workshops and lead conversations that drive alignment and unlock innovative thinking.
• Analyse and improve business processes to enhance efficiency, effectiveness and user experience.
• Contribute to both large-scale transformation initiatives and continuous improvement opportunities.
• Work across data, reporting, integrations and business applications to deliver practical and scalable solutions.
• Support successful solution delivery, user adoption and smooth transition into operational teams.

Ko wai koe? Who are you?

With proven Business Analysis experience and a passion for solving complex business problems, you will meet the following selection criteria:

• Experience as a Business Analyst within a large and complex organisation.
• Strong capability in requirements gathering, process mapping, user stories and functional documentation.
• Experience working across Agile and Waterfall delivery methodologies.
• Knowledge of ERP or CRM platforms, ideally SAP, Microsoft Dynamics or similar enterprise systems.
• Excellent stakeholder engagement, communication and workshop facilitation skills.
• A proactive, self-starting approach with the ability to navigate ambiguity and influence outcomes through collaboration.

He aha e tika ai a Zespri? Why Zespri?

Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of making it happen, creating real connections, and leaving a legacy. Join us in shaping our future and be part of a truly unique organisation.

• Competitive overall remuneration package, including a Short-Term Incentive scheme opportunity.
• FlexWELL flexible work ethos; WFH & the office.
• Additional paid annual leave day per year (Zespri Day).
• Two additional paid leave days for you to proactively support the moments that genuinely boost your mental, physical, emotional, and social wellbeing (Boost Days).
• Global Life and Permanent Disability Insurance.
• Group Medical Insurance benefits.
• Convenient Mount Maunganui office location, with free onsite parking.
• Your daily dose of Vitamin C with free kiwifruit!

Tono mai inaianei! Applications close 4 November 2026.