Kaihoahoa Otinga Solutions Architect

Ampol; Wellington; Hybrid; NZD 160,000 - 180,000; Full time

Benefits offered by this job

Competitive remuneration package

Medical insurance for you and family

KiwiSaver employer contribution

Hybrid working model

Job summary

Z is seeking a hands-on solution architect to lead customer, loyalty and MarTech architectures across Australia and New Zealand. You will translate business needs into practical designs, document current-state architectures, and guide integrations across CRM, POS, data, finance and loyalty platforms.

You will build strong relationships with squads and vendors, navigate multiple platforms, and drive architecture decisions that align with Z's strategic goals and evolving services.

Qualifications

• Proven solution or domain architecture experience across CRM, customer, loyalty, MarTech or data platforms.
• Strong experience with Microsoft Dynamics 365, Dataverse or Customer Insights; Salesforce experience is also valuable.
• Ability to move quickly between projects, understand unfamiliar platforms and provide practical architectural direction.
• Experience producing clear solution designs, current-state documentation and integration architecture.
• Understanding of data, finance, loyalty, point-of-sale and enterprise system integrations.
• Strong stakeholder management skills, with the confidence to take ownership and build relationships quickly across distributed teams.
• A pragmatic and adaptable approach, comfortable improving platforms progressively while working within established ways of working.

Responsibilities

• Own solution architecture across customer, loyalty and MarTech initiatives in Australia and New Zealand.
• Develop solution designs and improve current-state documentation for Microsoft Dynamics, Dataverse and other customer insights environments.
• Support the evolution of loyalty offers and integrations across CRM, point-of-sale, site systems, data, finance and loyalty platforms.
• Build trusted relationships across Australian and New Zealand squads, vendors and engineering teams.

Skills

Solution architecture

CRM & MarTech

Data platforms

Stakeholder management

Enterprise integrations

Tools

Microsoft Dynamics 365

Dataverse

Customer Insights

Salesforce

Job description

• Functional Area: Technology, Digital & Data

Job Description

Z has a clear purpose: Powering better journeys, today and tomorrow. As one of New Zealand’s largest transport energy companies, we have a commitment to delivering safe, secure, and reliable transport energy – with the opportunity to deliver new journeys, with new energy solutions in a changing world.

We are proud to be the Kiwi contingent in the Ampol Group, an independent Trans‑Tasman energy company, with trading offices across the globe, which are united behind our shared purpose. While many of the challenges and opportunities we face go beyond national boundaries, together we have the scale, influence, and capability to deliver for our customers, communities, and our people.

The Loyalty and MarTech team shapes and supports customer, loyalty and CRM solutions across Australia and New Zealand. Working across data, finance, digital and site systems, the team enables evolving loyalty offers, strengthens platform ownership and provides clear architecture across Microsoft Dynamics, Dataverse and Salesforce environments.

This role will provide hands‑on solution architecture support across the Trans‑Tasman customer and loyalty landscape. You’ll quickly take ownership of the space, build strong relationships across squads and turn business needs into practical designs and documentation.

You will have the opportunity to

• Own solution architecture across customer, loyalty and MarTech initiatives in Australia and New Zealand.
• Develop solution designs and improve current‑state documentation for Microsoft Dynamics, Dataverse and other customer insights environments.
• Support the evolution of loyalty offers and integrations across CRM, point‑of‑sale, site systems, data, finance and loyalty platforms.
• Build trusted relationships across Australian and New Zealand squads, vendors and engineering teams.

What you’ll bring to Z

• Proven solution or domain architecture experience across CRM, customer, loyalty, MarTech or data platforms.
• Strong experience with Microsoft Dynamics 365, Dataverse or Customer Insights; Salesforce experience is also valuable.
• Ability to move quickly between projects, understand unfamiliar platforms and provide practical architectural direction.
• Experience producing clear solution designs, current‑state documentation and integration architecture.
• Understanding of data, finance, loyalty, point‑of‑sale and enterprise system integrations.
• Strong stakeholder management skills, with the confidence to take ownership and build relationships quickly across distributed teams.
• A pragmatic and adaptable approach, comfortable improving platforms progressively while working within established ways of working.

And of course, you’ll be passionate about what matters to Z, embracing and living our values to help us deliver on our aspirations and broader commitment to Aotearoa New Zealand.

Don’t meet every single requirement? At Z we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What we can offer you

• A competitive remuneration package including short-term incentive plan, medical insurance for you and your family, enhanced employer contribution for KiwiSaver
• Generous leave provisions including enhanced sick leave, parental leave benefits and the option to buy additional leave
• The balance of hybrid working, enjoy some of your week at home and some in our welcoming office space
• The opportunity to contribute and be part of a supportive team that is here to make a difference
• A chance to build your own capability through learning from some of the industry’s most knowledgeable people who have a desire to share their insights along with access to upskilling opportunities and career development across the organisation
• Two days a year to do Good in your Hood, though our volunteering scheme, a chance for you to help others in your community in a meaningful way to you

The base salary range for this role is $160,000 to $180,000 per annum, plus 15% STI based on company performance, a 5% KiwiSaver employer contribution and health insurance through Southern Cross.

Why Z?

Z has always been a proud Kiwi company. We’re aspirational for our future, confident of our role in Aotearoa New Zealand’s success and deeply loyal to our customers, communities and people.

At Z we focus on achieving extraordinary outcomes by setting the appropriate context, rather than by telling our people what to do. By doing this, high performing and talented people deliverbetter results and are more personally fulfilled.

We care deeply for our people while pushing them to achieve their best as individuals and collectively as an organisation. Our flexible working approach and Rainbow Tick and Gender Tick accreditations - backed by our strong company values, Tū Kaha Stand Up, Tū Maia Speak Out, Tū Kotahi Side by Side - have created an open and inclusive workplace that promotes personal development and is underpinned by a desire for our people and our communities to succeed.

One of the things we stand for at Z is Diversity & Inclusion. It is our belief that having a diverse workforce make it possible for our people to truly be themselves and deliver on our aspirations for Z.

We’re distinctive in our approach and if you’re up for a challenge, we’d love you to be part of it. If Z sounds like a place you believe you can add value and grow your own capability, then make sure you read Our Why . This is our founding document and provides further insights in what it means to part of the Z whānau.

If Z feels like a good match for your head and your heart, come join us for one heck of a journey!

Applications close: Friday, 6thof November

Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.

To be considered for this position you must have the legal right to live and work in New Zealand.

Additional Information

We care deeply for our people while pushing them to achieve their best as individuals and collectively as an organisation.Our flexible working approach and Rainbow Tick and Gender Tick accreditations - backed by our strong Group values, Whakatika Move as One, Whakaora Make it Happen, Whakamana Make it Count - have created an open and inclusive workplace that promotes personal development and is underpinned by a desire for our people and our communities to succeed.

One of the things we stand for at Z is Diversity & Inclusion. It is our belief that having a diverse workforce make it possible for our people to truly be themselves and deliver on our aspirations for Z.