Business Analyst

Zespri; Mount Maunganui; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work

Annual leave + Boost Days

Insurance benefits

Office parking

On-site kiwifruit perks

Job summary

Zespri seeks a Business Analyst to join our Digital Services team. You’ll partner with stakeholders to uncover opportunities, translate needs into requirements, and drive practical, scalable solutions across data, reporting, and integrations.

With BA experience in a large organisation, you’ll guide workshops, improve processes, and support adoption while collaborating on transformation initiatives worldwide.

Qualifications

• Experience as a Business Analyst in a large organisation.
• Strong requirements gathering and documentation skills.
• Experience with Agile and Waterfall delivery.
• Knowledge of ERP/CRM platforms (SAP, Dynamics, or similar).
• Excellent stakeholder engagement and workshop facilitation.
• Self-starting; able to navigate ambiguity and influence outcomes.

Responsibilities

• Partner with business leaders to understand challenges and opportunities.
• Translate business needs into requirements, user stories, and specs.
• Facilitate workshops and drive alignment across teams.
• Analyse and improve business processes for efficiency and UX.
• Contribute to large-scale transformation and continuous improvement.
• Work across data, reporting, integrations, and business applications.
• Support successful solution delivery and user adoption.

Skills

Business Analysis

Requirements Gathering

Agile & Waterfall

ERP/CRM

Stakeholder Engagement

Facilitation

Tools

SAP

Microsoft Dynamics

Job description

Kō wai mātou? Who are we?

Zespri is more than simply the world's single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world's largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best-known international brands, dedicated to creating sustainable long-term value for growers.

He aha te mahi? What's the role?

As a Business Analyst within our Digital Services team, you'll be at the centre of delivering solutions that make a real difference across our global business. Reporting to the Solution Delivery Manager, you'll partner with stakeholders to uncover opportunities, solve complex challenges and turn ideas into practical, value-driven solutions.

In this role, you'll:

• Partner with business leaders and teams to understand challenges, opportunities and desired outcomes.
• Translate business needs into clear, actionable requirements, user stories and functional specifications.
• Facilitate workshops and lead conversations that drive alignment and unlock innovative thinking.
• Analyse and improve business processes to enhance efficiency, effectiveness and user experience.
• Contribute to both large-scale transformation initiatives and continuous improvement opportunities.
• Work across data, reporting, integrations and business applications to deliver practical and scalable solutions.
• Support successful solution delivery, user adoption and smooth transition into operational teams.

Ko wai koe? Who are you?

With proven Business Analysis experience and a passion for solving complex business problems, you will meet the following selection criteria:

• Experience as a Business Analyst within a large and complex organisation.
• Strong capability in requirements gathering, process mapping, user stories and functional documentation.
• Experience working across Agile and Waterfall delivery methodologies.
• Knowledge of ERP or CRM platforms, ideally SAP, Microsoft Dynamics or similar enterprise systems.
• Excellent stakeholder engagement, communication and workshop facilitation skills.
• A proactive, self-starting approach with the ability to navigate ambiguity and influence outcomes through collaboration.

He aha e tika ai a Zespri? Why Zespri?

Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of making it happen, creating real connections, and leaving a legacy. Join us in shaping our future and be part of a truly unique organisation.

• Competitive overall remuneration package, including a Short-Term Incentive scheme opportunity.
• FlexWELL flexible work ethos; WFH & the office.
• Additional paid annual leave day per year (Zespri Day).
• Two additional paid leave days for you to proactively support the moments that genuinely boost your mental, physical, emotional, and social wellbeing (Boost Days).
• Global Life and Permanent Disability Insurance.
• Group Medical Insurance benefits.
• Convenient Mount Maunganui office location, with free onsite parking.
• Your daily dose of Vitamin C with free kiwifruit!

At Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process by reaching out to our Talent Acquisition team via email at [e-mail].

Agency

Zespri will not accept applications or contact from any temporary staffing agency, placement service or professional recruiter for this vacancy (“Agency”).

Where Zespri requires the support of an agency to fulfil a vacancy, we will proactively seek this support from our network of Agencies. We respectfully ask that you do not contact Zespri or any of its affiliates/employees regarding vacancies, and reserve the right not to reply.

Zespri will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.