Breeding Tech Applications Support Specialist

LIC; Otago; On-site; NZD 65,000 - 95,000; Full time

Benefits offered by this job

Extra leave

Flexible work options

Insurance discounts

Employee shares

Wellbeing discounts

Free parking

EV charging

Office amenities (Hamilton)

Job summary

LIC is seeking an experienced professional to be the go-to expert for Artificial Breeding applications. You will support the technology used by field teams, ensuring systems and devices are ready during mating seasons and running smoothly when it matters most.

Collaboration with field teams, support staff and customers will define your daily work. This hands-on role combines application support, operational coordination, continuous improvement and seasonal problem-solving within LIC's critical

Qualifications

• Experience supporting business applications and troubleshooting technical issues.
• Strong communication with a customer-focused approach.
• Proficiency with Microsoft 365, mobile devices and business systems.
• Ability to train and support users with varying levels of technical knowledge.
• Highly organised with excellent attention to detail.
• Adaptable and able to thrive in a fast-paced seasonal environment.
• A proactive mindset and passion for continuous improvement.

Responsibilities

• Be the go-to expert for LIC's Artificial Breeding applications.
• Troubleshoot issues and help users get the most from our systems.
• Coordinate devices, software and system access for field technicians.
• Prepare applications and technology for the mating season.
• Identify opportunities to improve systems, processes and user experience.
• Support testing and deployment of application enhancements.
• Maintain training materials, user guides and support documentation.
• Provide operational and administrative support across AB Operations.
• Participate in seasonal support rosters during peak periods.

Job description

LIC is seeking an experienced professional to be the go-to expert for Artificial Breeding applications. You will support the technology used by field teams, ensuring systems and devices are ready during mating seasons and running smoothly when it matters most.

Collaboration with field teams, support staff and customers will define your daily work. This hands-on role combines application support, operational coordination, continuous improvement and seasonal problem-solving within LIC's critical