Branch Manager - Car Rental Ops & Team Leader

New Zealand Avis Rent A Car Limited; Auckland; On-site; NZD 90,000 - 140,000; Full time

Benefits offered by this job

Fully maintained vehicle

Wellbeing programme incl. life 보험? 보험을

Discounts within Avis Budget Group

NZ-wide & global career opportunities

Job summary

Avis Budget Group is seeking a Branch Manager in Auckland CBD to lead and develop our team, drive service excellence, and grow the Avis and Budget Car Rental operations. You will manage day-to-day activities, foster a customer-centric culture, and collaborate with Head Office to achieve business goals.

This hands-on leadership role emphasizes fleet logistics, staff development, and meeting financial targets, with a supportive team and opportunities across NZ and global brands.

Qualifications

• Experience leading a team in operations or sales/ops environments.
• Strong customer service orientation with sales and performance focus.
• Ability to motivate, coach, and develop a team; pro-active leadership style.
• Dynamic, positive communicator who takes initiative and drives business success.
• Good computer skills and ability to learn new systems (Excel essential).
• Hold a valid driver’s licence.

Responsibilities

• Lead operations and rostering; coach and set goals for the team.
• Inspire high performance in quality, service, and sales; maintain NPS focus.
• Drive business development and improve market opportunities locally.
• Manage fleet utilisation and logistics to ensure right car, right place, right time.
• Meet annual financial and culture targets; liaise with Head Office.
• Champion health and safety and maintain regulatory compliance.

Skills

Leadership

Coaching

Customer service

Sales targets

Communication

Excel

Tools

Excel

Job description

Avis Budget Group is seeking a Branch Manager in Auckland CBD to lead and develop our team, drive service excellence, and grow the Avis and Budget Car Rental operations. You will manage day-to-day activities, foster a customer-centric culture, and collaborate with Head Office to achieve business goals.

This hands-on leadership role emphasizes fleet logistics, staff development, and meeting financial targets, with a supportive team and opportunities across NZ and global brands.