Branch Manager

TSB Bank Limited; Taranaki; Remote; NZD 110,000 - 140,000; Full time

Job summary

TSB Bank Limited is seeking a dynamic Branch Manager for our Taranaki centre, responsible for leading a busy retail banking team with energy, accountability and a strong customer focus. This permanent full-time role offers a pathway to drive branch performance in the local community.

You will coach staff, develop a high-performing culture, manage risk and compliance, and grow the branch through effective business development and relationship building with customers and partners.

Qualifications

• Proven experience managing and motivating teams.
• Ability to foster a high‑performing culture within a branch.
• Strong networking and relationship‑building skills.
• Retail banking experience across branch operations.

Responsibilities

• Lead, coach, and grow a talented team through hands‑on support and observation.
• Support your team with a positive approach, focusing on collaboration, building trust and developing a high functioning team.
• Use your business development and networking skills to unlock new acquisition opportunities.
• Set clear performance expectations and champion professional growth across the team.
• Identify and proactively elevate conduct, compliance, operational, and credit risks.

Education

NZ Certificate in Financial Services Level 5

Job description

We’ve got locations across the motu and offer various types of flexible and remote working options. So, whether you’re looking for a role in Banking, Risk, Finance, or something else, browse our current vacancies to find the right job for you. If you don’t see what you’re looking for, bookmark this page, and check back soon.

Branch Manager

TSB Branch Manager Centre
Permanent Full Time
Taranaki

Lead With Purpose. Inspire With Passion. Grow With Us.

We’re on the lookout for a dynamic and experienced Branch Manager to take the helm of our TSB Centre Branch leading our retail banking team with energy, ownership, and a genuine commitment to exceptional customer care.

About the Role

This is your opportunity to shape a high-performing team and drive the success of your branch. As Branch Manager, you’ll play a pivotal role in bringing our Branch to life by championing unparalleled customer care and making a real, positive impact in the community. You’ll build, develop, and empower a team of strong performers who deliver quality outcomes for both our customers and our organisation.

Who are you?
You’re an inspiring leader with proven experience managing and motivating teams. You know how to create a culture where people thrive, one that’s fuelled by positivity, accountability, and a genuine passion for customer and team success.

In this role, you can expect to:

• Lead, coach, and grow a talented team through hands‑on support and observation
• Support your team with a positive approach, focusing on collaboration, building trust and developing a high functioning team
• Use your business development and networking skills to unlock new acquisition opportunities
• Set clear performance expectations and champion professional growth across the team
• Identify and proactively elevate conduct, compliance, operational, and credit risks

We are looking for candidates who have:

• NZ Certificate in Financial Services Level 5
• Proven experience building and sustaining a high‑performance culture
• Broad retail banking experience and solid operational understanding
• Exceptional networking and relationship‑building skills
• Supportive, positive, and team focused, aligning with the values of TSB.

We’re a New Zealand bank with a strong connection to our communities. Our people are encouraged to bring their whole selves to work, keep learning and make a meaningful difference.

Applications close 5.00pm Sunday 22nd of November. Applications will be reviewed as they come in.