Branch Manager: Lead a High-Impact Retail Banking Team

TSB Bank Limited; Taranaki; Remote; NZD 110,000 - 140,000; Full time

Job summary

TSB Bank Limited is seeking a dynamic Branch Manager for our Taranaki centre, responsible for leading a busy retail banking team with energy, accountability and a strong customer focus. This permanent full-time role offers a pathway to drive branch performance in the local community.

You will coach staff, develop a high-performing culture, manage risk and compliance, and grow the branch through effective business development and relationship building with customers and partners.

Qualifications

• Proven experience managing and motivating teams.
• Ability to foster a high‑performing culture within a branch.
• Strong networking and relationship‑building skills.
• Retail banking experience across branch operations.

Responsibilities

• Lead, coach, and grow a talented team through hands‑on support and observation.
• Support your team with a positive approach, focusing on collaboration, building trust and developing a high functioning team.
• Use your business development and networking skills to unlock new acquisition opportunities.
• Set clear performance expectations and champion professional growth across the team.
• Identify and proactively elevate conduct, compliance, operational, and credit risks.

Education

NZ Certificate in Financial Services Level 5

Job description

TSB Bank Limited is seeking a dynamic Branch Manager for our Taranaki centre, responsible for leading a busy retail banking team with energy, accountability and a strong customer focus. This permanent full-time role offers a pathway to drive branch performance in the local community.

You will coach staff, develop a high-performing culture, manage risk and compliance, and grow the branch through effective business development and relationship building with customers and partners.