Blenheim Banking Adviser: Customer Focus & Digital Support

Westpac New Zealand Ltd; Blenheim; On-site; NZD 50,000 - 65,000; Full time

Benefits offered by this job

4 weeks holiday + wellbeing leave

Additional leave options up to 4 weeks

Banking benefits

Career growth programs

Parental leave + top-up

School holiday subsidy

Community environmental programs

Job summary

Westpac Blenheim Branch is seeking a Banking Adviser to provide friendly, proactive service and help customers achieve their financial goals. The role supports everyday banking, KiwiSaver and related products, with a focus on building trust and guiding customers through digital tools.

The successful candidate will have 2+ years in customer-facing work, strong communication skills, and a passion for helping people in a community-focused setting.

Qualifications

• 2+ years in a customer-focused role.
• Confident, engaging communication and the ability to build trust quickly.
• Proven problem-solving skills and a knack for uncovering customer needs.
• Digital confidence, with the ability to coach customers through tools and technology.
• Strong organisational skills, attention to detail, and a commitment to ethical decision-making.

Responsibilities

• Greet customers and deliver a warm, helpful banking experience.
• Assist customers with opening accounts and everyday banking needs.
• Guide small business customers through banking solutions and advice.
• Identify unspoken needs and connect customers with the right products and services.

Skills

Customer focus

Communication

Problem solving

Digital confidence

Organisational skills

Banking product knowledge

Job description

Westpac Blenheim Branch is seeking a Banking Adviser to provide friendly, proactive service and help customers achieve their financial goals. The role supports everyday banking, KiwiSaver and related products, with a focus on building trust and guiding customers through digital tools.

The successful candidate will have 2+ years in customer-facing work, strong communication skills, and a passion for helping people in a community-focused setting.