BDM | Account Manager - Phone based - $110K New

JobSpace; Auckland; On-site; NZD 77,000 - 94,000; Full time

Benefits offered by this job

Base salary 85k

OTE 100k-110k

Training & tools

Ponsonby office

Autonomy

Job summary

JobSpace in Auckland invites an experienced, phone-based BDM/Account Manager to join our client’s sales team. You will engage with medical specialists, clinics, and Practice Managers across NZ and Australia, selling a range of web-based solutions.

This is not a call centre; you’ll build relationships, demonstrate value, run online demos, and use CRM/AI tools to grow a warm book of business. The role requires strong communication and the ability to work across both markets from our Ponsonby

Responsibilities

• Proactively engage with medical specialists, allied health professionals, clinics and Practice Managers across NZ and Australia.
• Develop new business while also managing and growing an existing portfolio of clients.
• Build strong, long-term relationships and become a trusted point of contact for your clients.
• Identify opportunities to upsell, cross-sell and grow account value.
• Sell a range of digital solutions including the referral platform, online directory solutions, e-learning, advertising and marketing services.
• Show clients how the platform features meet their goals, whether that's more of the right referrals, a smoother workflow, or a stronger practice.
• Confidently run online demonstrations, webinars, using screen shares and video walkthroughs to showcase the technology.
• Use CRM, AI and other sales tools to help with research, administration and follow-up.
• Be flexible to work across both NZ and Australian clients.

Job description

BDM | Account Manager - Phone based - $110K New

The Company: For many years, our client has been supporting the medical industry across New Zealand and Australia. They offer a suite of innovative digital platforms and solutions that connect GPs, specialists, health providers and clinics.

At the heart of their offering is a leading GP e-referral platform, trusted by more than 7,500 GPs and 13,000 specialists and powering almost one million referrals a year, across NZ and Australia.

Their technology provides a quick and efficient way for health professionals to connect, communicate and refer patients, while also helping medical practices reach the right referrers, improve workflows and build stronger practices.

The Opportunity: We are looking for a polished, articulate and experienced phone-based BDM / Account Manager to join their Ponsonby sales team and help grow their New Zealand and Australian client portfolio.

This is a phone-based sales role, where you will be engaging with medical specialists, allied health professionals, clinics and the people who manage their practices. They are a busy, educated, time poor, bunch of professionals, who appreciate solutions that are easy to use and will bring genuine value to their businesses.

You will be proactively calling these medical professionals to sell a range of web-based solutions, on-line directory solutions, e-learning, advertising and marketing services.

The Role in more detail.

• Proactively engage with medical specialists, allied health professionals, clinics and Practice Managers across NZ and Australia.
• Develop new business while also managing and growing an existing portfolio of clients.
• Build strong, long-term relationships and become a trusted point of contact for your clients.
• Identify opportunities to upsell, cross-sell and grow account value.
• Sell a range of digital solutions including the referral platform, online directory solutions, e-learning, advertising and marketing services.
• Show clients how the platform features meet their goals, whether that's more of the right referrals, a smoother workflow, or a stronger practice. You're selling real value, not a subscription.
• Confidently run online demonstrations, webinars, using screen shares and video walkthroughs to showcase the technology.
• Use CRM, AI and other sales tools to help with research, administration and follow-up.
• Be flexible to work across both NZ and Australian clients

This is not a call centre or scripted telesales position. You won't have a Team Leader hovering over you or listening to your calls. They are looking for an experienced salesperson who can confidently manage their own conversations, build rapport quickly, deepen existing relationships and sell value.

And while there is a strong new-business focus, prospective clients are generally known to the business, so it is really warm business and there are also some existing accounts to manage and grow.

The hours: Preferred hours - 9:30am- 6pm, or 10am to 6:30pm, allowing you to work effectively across both the NZ and Australian markets.

About You:

• Must have come from a phone-based, new-business-focused sales role.
• Absolute confidence in proactive calling - no call reluctance.
• Superior communication skills. Extremely articulate, with a polished and professional phone manner.
• Able to build trust quickly and develop genuine, long-term client relationships.
• Confident engaging in sales-focused conversations with a highly educated client base - educating and advising as well as selling.
• Strong at translating product features into outcomes and helping clients clearly understand the value they will receive.
• Technology savvy. Capable of learning and confidently presenting online platforms and solutions.
• Adept at using technology. Confident running online demonstrations, using screen shares and video walkthroughs to showcase the technology.
• Proactive and tenacious, with the ability to follow opportunities, right through the sales process.
• Good CRM capability, strong administration skills and excellent attention to detail.
• Account Management, media, advertising, SaaS or broader B2B sales experience could all be relevant. Healthcare experience would be useful but isn't essential.
• Comfortable using AI and modern sales tools or genuinely interested in learning how to use them to sell smarter.
• This is an in-house / office-based role, so there are no work-from-home options.

Rewards:

• An $85K base and an incentive scheme to bring the OTE to $100K- $110K, or more.
• Being able to sell a solution that genuinely matters - technology that helps health professionals connect and ultimately contributes to better patient care.
• You will receive great training, modern sales tools, and the room to become one of the best in the business
• A beautiful Ponsonby space to work in, with the little perks that come from being appreciated. (Morning teas, shared lunches, etc)
• An opportunity to work alongside a close, experienced team where good ideas are welcomed and strong performance is recognised.

This is a really great role for a mature-minded, experienced salesperson who has been looking for a really great place to work, a quality product to represent and the autonomy to get on with doing what they do best - building relationships and selling.

Please note that only those who are shortlisted will be contacted, and this will happen within a week of your application.

Please also note that you have to be legally entitled to work in NZ and be in Auckland at the time of your application to be considered for this role.