Banking Specialist

SBS Bank; Queenstown; On-site; NZD 60,000 - 76,000; Full time

Job summary

SBS Bank in New Zealand's Southern Lakes region is seeking a Banking Specialist to join our customer-focused team in Queenstown. You'll build relationships with members, match them with the right banking solutions, and support lending while embracing new digital tools in a fast-evolving environment.

Hours are 8:30am–5:00pm, Monday to Friday, with development opportunities and a commitment to wellbeing and inclusion.

Qualifications

• Proven customer service and sales experience.
• Residential lending experience and strong lending knowledge.
• Confidence with digital tools and adaptability.
• Willingness to learn and pursue NZ Certificate in Financial Services (Level 5).

Responsibilities

• Building strong relationships with members and identifying opportunities to support their financial wellbeing.
• Matching members with the right solutions across our full product range.
• Proactively growing our business through relationship management and development activities.
• Effective processing of lending applications, both simple and complex.

Skills

Customer service

Sales experience

Lending knowledge

Digital tools

Adaptability

Analytical skills

Negotiation

Decision making

Education

NZ Certificate in Financial Services (Level 5)

Job description

With more than 150 years of history in Aotearoa New Zealand,SBS Bank is proud to help Kiwis find a place to call home.

Our purpose drivesus every day: supporting our members, their whānau and the communities weserve.

We’re on an exciting transformation journey, investing innew capabilities to deliver a more modern, secure banking experience for todayand the future.

To help us with this, we're looking for someone who is passionate about helping people to join our Southern Lakes team as a Banking Specialist.

What You'll be Busy With:

• Building strong relationships with members and identifying opportunities to support their financial wellbeing.
• Matching members with the right solutions across our full product range, from everyday banking to complex lending.
• Proactively growing our business through relationship management, networking and business development activities
• Effective processing of simple and complex lending applications

What You'll Bring:

• Hit the ground running with your energy, drive, and enthusiasm
• Proven customer service and sales experience
• Residential lending experience and strong lending knowledge
• Confidence using digital tools and a willingness to embrace change
• The ability to adapt and succeed in a fast-evolving environment
• Strong analytical, negotiation and decision-making skills
• A genuine desire to help members achieve financial success
• Appetite to learn, including working towards your NZ Certificate in Financial Services (Level 5)
• Align with our Values: Own It, We're With You, Do What's Right, One Team

What's in it for you:

• Ongoing learning and development opportunities
• A workplace that takes wellbeing, diversity and inclusion seriously.
• The Southern Lakes on your doorstep.
• Hours that respect your time: 8.30am–5.00pm, Monday to Friday.

About us:

As a 100% New Zealand Member-owned bank, we have the freedomto focus on what matters most: creating real value for our members throughcompetitive products, local sponsorships and meaningful community support.

To support our growth, we’re looking for passionate, curiouspeople who want to make an impact and help shape the future of banking in NewZealand.

At SBS, we foster an inclusive, innovative culture wherepeople are encouraged to challenge conventions, share ideas and bring theirwhole selves to work.

We’re a close-knit, caring whānau that values diversity,supports wellbeing and invests in development, because when our people thrive,so do our members and communities.

If you’re ready to be part of a team where your contributionis valued and your perspective matters, we’d love to hear from you.