Banking Customer Service Associate — 12‑Month Growth Path

Bank of New Zealand; Morrinsville; On-site; NZD 48,000 - 62,000; Full time

Benefits offered by this job

Flexible working

Generous leave

Job summary

Bank of New Zealand (BNZ) is hiring for a 12-month fixed term Banker to support customers in Morrinsville. You’ll engage in friendly service, process everyday banking needs, and help customers manage their details and accounts.

No prior banking experience is required; we welcome applicants who enjoy customer service and are eager to learn. BNZ offers a structured pathway for development, flexible working, and generous leave as you grow your career in banking.

Qualifications

• No previous banking experience required; customer-focused roles welcome
• Willingness to learn and grow in banking
• Strong communication and interpersonal skills

Responsibilities

• Engage with customers in a warm friendly manner with a big smile
• Processing customer transactional banking needs
• Updating customers personal details and identification
• Assist with general product and service enquiries and recommend the solutions
• Help educate our customers on our online platforms, tools and digital solutions

Skills

Customer service

Willingness to learn

Communication skills

Job description

Bank of New Zealand (BNZ) is hiring for a 12-month fixed term Banker to support customers in Morrinsville. You’ll engage in friendly service, process everyday banking needs, and help customers manage their details and accounts.

No prior banking experience is required; we welcome applicants who enjoy customer service and are eager to learn. BNZ offers a structured pathway for development, flexible working, and generous leave as you grow your career in banking.