Banking Assistant, Wanaka

Kiwibank; Wānaka; On-site; NZD 52,000 - 65,000; Full time

Benefits offered by this job

Wellbeing benefits

Learning & development opportunities

Lifestyle benefits

Job summary

Kiwibank's Wanaka branch is seeking a Banking Assistant to support customers with deposits, withdrawals, payments, and guidance on digital banking. Be part of a growing team opening at Three Parks, focusing on accuracy and compliant service.

You will engage with customers, perform transactions, and contribute to an exceptional, friendly banking experience shaping our local community.

Qualifications

• A natural attention to detail with proven numerical, administration and technical skills.
• Provide friendly face to face service to help customers with their banking needs.
• Support customers with transactions, account queries and digital banking guidance.

Responsibilities

• Process deposits, withdrawals, payments and more with accuracy.
• Maintain records and ensure compliance with bank policies and procedures.
• Deliver trusted, innovative customer experiences with every transaction.

Skills

Attention to detail

Face-to-face service

Numerical & admin skills

Digital banking guidance

Tools

Banking software

Job description

• Thrive in an inclusive and supportive culture where people are at the heart of everything we do


• Access a range of benefits designed to support your wellbeing, finances, and lifestyle


• Invest in your future with continuous learning and development opportunities that help you grow

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

Come join our brand new Wanaka Branch which is relocating to Three Parks opening beginning of December. This could be the next exciting new challenge for you to launch Kiwibank’s newest branch. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.

As a Banking Assistant this is the perfect way to launch your career in financial services. It can lead to roles like in home lending, leadership, IT - the world is your oyster! Our focus on development and internal mobility means we are committed to your growth and advancement.

We’re looking for a detail-oriented team player to process deposits, withdrawals, payments and more—delivering trusted, innovative customer experiences with every transaction. Supported by our market-leading benefits, and unmatched team culture, you’ll help maintain strict security and compliance, while looking for opportunities to boost efficiency and elevate service. If you’re passionate about accuracy, enjoy making an impact, and want to grow your career in a modern, reputable bank that values your expertise and wellbeing—make your next move with us.

It's a rewarding job.

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.

At Kiwibank, we will help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have some of the following:

• Provide friendly face to face service to help customers with their banking needs


• Have a natural attention to detail with proven numerical, administration and technical skills


• Support customers with transactions, account queries and digital banking guidance


• Maintain accurate records and ensure compliance with bank policies and procedures

You do not need to tick every box here to be considered! Above all we are looking for someone who embodies our Kiwibank Purpose and values and someone who thrives in a fun and supportive work environment.

We currently have two new roles below are the rosters:

Monday to Friday (08.30 - 17.00) total 40 hours per week

Monday to Thursday (11.30 - 17.00) total 20 hours per week

Applications close 12 October 2026. We will be reviewing resumes throughout the advertising period and may withdraw the ad at any time.

For more detailed information on the role, here's the Position Description: Banking Assistant PD.pdf

Ko tātou tēnei - Hei hāpai ake i a koe | This is us. Where you matter.

Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.