Bank Manager - Central Lakes

Westpac New Zealand; Queenstown; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

4 weeks holiday + 5 wellbeing days

Purchased leave options up to 4 weeks/

Banking benefits and insurancediscount

Career growth programs

Market leading superannuation and Kiwi

Environmental and community care

Parental leave top-up

School holiday subsidy

Job summary

Westpac New Zealand is seeking a Bank Manager to lead the Central Lakes branch network, based in Wanaka or Queenstown. You will drive performance, coach a team of Banking Advisers and Customer Service Representatives, and build strong community relationships to deliver exceptional personal, business and wealth banking experiences.

The role focuses on people, customers, and community, reporting to the Regional Manager, with a team including an Assistant Bank Manager.

Qualifications

• Proven recent experience as a successful leader.
• Highly developed interpersonal, networking, and communication skills.
• Expert knowledge of the financial services industry.
• Demonstrated experience in leading change.
• Strong commitment to coaching and developing others.

Responsibilities

• Lead and manage the Central Lakes branch network (Wanaka, Queenstown, Alexandra).
• Develop, coach and empower branch teams to deliver outstanding customer outcomes.
• Strengthen relationships with customers, staff, business partners and the community.
• Drive performance and ensure strong delivery of personal, business banking and wealth services.

Skills

Leadership experience

Interpersonal skills

Financial services knowledge

Change leadership

Coaching and development

Local area knowledge

Education

Business qualification

FA qualification

Job description

Bank Manager, Central Lakes

• Based at either Wānaka or Queenstown
• Full time, Permanent
• Monday to Friday

Mō te Tūranga – About the role

Taking action now to create a better future — it’s why we show up every day. As a Bank Manager, you’ll lead your branch with purpose, energy, and a sharp focus on what matters most: your people, your customers, and your community.

Reporting to the Regional Manager, you’ll be responsible for the development, leadership, and performance of your branch. You’ll build strong relationships both inside and outside the bank, helping drive business success and customer loyalty. You’ll also play a key role in shaping how we connect — through our spaces, technology, and capability — to deliver outstanding experiences for customers, staff, business partners, and the wider community.

This role leads our Wānaka, Queenstown, and Alexandra branches, supported by an Assistant Bank Manager and a team of Banking Advisers and Customer Service Representatives. You’ll inspire and empower your team to deliver outstanding customer outcomes across personal banking, business banking, and wealth.

Ngā mea kia whai angitū ahau? – What do I need to be successful?

We’re looking for someone who leads with care, courage, and clarity. You’ll bring:

• Proven recent experience as a successful leader
• Highly developed interpersonal, networking, and communication skills
• Expert knowledge of the financial services industry
• Demonstrated experience in leading change
• A strong commitment to coaching and developing others
• A solid understanding of the local area (desired)
• A tertiary qualification in Business (preferred)
• FA qualification (desired)

Westpac Hei Wāhi Mahi – Working at Westpac

At Westpac, our mission is to have New Zealand’s best professionals, to be recognised as a place where talent is developed to its fullest potential and where aspiring and current employees see Westpac as one of THE places to work. Along with this, we offer a range of benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave
• Purchased leave options up to 4 weeks per year
• Banking benefits and insurance discounts
• Career growth – we promote internal capability; we have programmes that recognise star performers
• Market leading superannuation and KiwiSaver options
• Environmental and community care programmes
• Generous parental leave – and top up government paid parental leave
• School holiday subsidy - help you balance work and family during school holidays

Ko mātou tēnei | Our Organisation

At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do our best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:

8 October 2026