Aviation Operations Specialist

Placements24; Queenstown; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Career advancement

Medical aid

Retirement fund

Paid vacation and sick leave

Dynamic industry environment

Job summary

Placements24 is seeking an Aviation Operations Specialist in Queenstown to oversee daily aviation activities and ensure smooth operations. The role requires coordinating flight schedules, ground handling, and client communications while maintaining high safety standards.

You will work with pilots, crew, and maintenance teams to ensure compliance with aviation regulations and company policies. A proactive approach to problem-solving is essential in this fast-paced environment.

Qualifications

• Relevant degree or diploma in Aviation Management, Business Administration, or related field.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills with diverse stakeholders.
• Proficiency with flight operations software and standard office apps.
• Ability to work independently and in a team in high-pressure environments.

Responsibilities

• Manage and optimize flight schedules, ensuring efficient utilization of aircraft and resources.
• Coordinate all aspects of ground handling, including fueling, baggage handling, and catering services.
• Liaise directly with pilots, crew, and operational staff to provide necessary flight information and support.
• Manage flight documentation, including manifests, logbooks, and operational permits.
• Ensure compliance with local and international aviation regulations and company policies.
• Handle client inquiries and requests, providing timely and accurate information.
• Monitor flight progress and address operational disruptions or delays.
• Assist in planning and execution of special flight operations.
• Maintain accurate operational records and prepare KPI reports.
• Collaborate with maintenance teams to ensure aircraft are ready for flight operations.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Team coordination

Education

Degree or diploma in Aviation Management or related field

Tools

Flight operations software

Office applications

Job description

About the Role

Our client, a rapidly growing aviation services provider, is looking for a proactive and detail-oriented Aviation Operations Specialist to join their team in Queenstown, Eastern Cape, ZA . This role is crucial for ensuring the smooth and efficient day-to-day operations of our aviation activities. The successful candidate will be responsible for managing flight schedules, coordinating ground support, handling client communications, and ensuring compliance with all relevant aviation regulations. This position requires a strong understanding of aviation procedures, excellent organizational skills, and the ability to thrive in a fast-paced environment. You will be an integral part of a dedicated team committed to delivering exceptional service and maintaining the highest standards of operational safety and efficiency. This is a fantastic opportunity to grow within the aviation sector in a key operational role.

Key Responsibilities

• Manage and optimize flight schedules, ensuring efficient utilization of aircraft and resources.
• Coordinate all aspects of ground handling, including fueling, baggage handling, and catering services.
• Liaise directly with pilots, crew, and operational staff to provide necessary flight information and support.
• Manage flight documentation, including manifests, logbooks, and operational permits.
• Ensure compliance with all local and international aviation regulations and company policies.
• Handle client inquiries and requests, providing timely and accurate information.
• Monitor flight progress and proactively address any operational disruptions or delays.
• Assist in the planning and execution of special flight operations.
• Maintain accurate operational records and prepare reports on key performance indicators.
• Collaborate with maintenance teams to ensure aircraft are ready for flight operations.

Requirements

• A relevant degree or diploma in Aviation Management, Business Administration, or a related field.
• Minimum of 3-5 years of experience in aviation operations, airline operations, or airport management.
• Thorough knowledge of aviation regulations, flight planning, and airport procedures.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
• Proficiency in using flight operations software and standard office applications.
• Ability to work independently and as part of a team in a high-pressure environment.
• Problem‑solving skills and a proactive approach to operational challenges.
• Flexibility to work varied shifts, including weekends and public holidays as required.
• A passion for the aviation industry and a commitment to safety.

Benefits

• Competitive salary and potential for performance-based incentives.
• Opportunities for career advancement within a growing aviation company.
• Exposure to various facets of aviation operations.
• Comprehensive medical aid and retirement fund contributions.
• Paid vacation and sick leave.
• Work in a dynamic and exciting industry environment.