Autoglass Technician

Belron; Hawke's Bay; On-site; NZD 48,000 - 60,000; Full time

Benefits offered by this job

Empowering leadership

Top-quality gear

Wellness programme

Rewards programme

Wellbeing fund

Birthday leave

Support for new parents

Volunteer day

Global opportunities

Job summary

Belron New Zealand is hiring an Autoglass Technician in Napier. Join a hands-on role repairing, replacing and recalibrating vehicle glass using cutting-edge tools and technology, while delivering top-quality workmanship.

You'll train on the job toward a National Certificate in Automotive Reglazing (NZQF Level 3) and may participate in paid short-term overseas assignments; strong customer service and communication are essential.

Qualifications

• Motivated individuals with a hands-on mindset and attention to detail.
• No prior autoglass experience required; training provided.
• Clean driver's license (restricted or full) required.
• Unrestricted rights to work in New Zealand.
• Pre-employment drug and alcohol screening.

Responsibilities

• Repair, replace and recalibrate vehicle glass with modern tools.
• Provide expert advice to customers and upsell value-added products.
• Deliver high-quality workmanship and customer service.
• Represent Belron New Zealand across Napier with professionalism.

Skills

Hands-on

Customer service

Communication skills

Upselling

Education

National Certificate in Automotive Reglazing (NZQF Level 3)

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Join us as anAutoglass Technicianand become a key player in keeping people safe on the road. In this hands-on role, you will repair, replace, and recalibrate vehicle glass using cutting-edge tools and technology—delivering top-quality workmanship every time.

You’ll also be the face of our service, working directly with customers to provide expert advice, offer value-added products, and ensure every interaction is a great one. Your commitment to exceptional customer service will make a real difference.

We offer career development and experiences you won’t find anywhere else.

Our technicians get opportunities for paid short-term overseas assignments – this year alone, we’ve had team members working in Australia and Sweden! You’ll also get a chance to earn while you learn, completing a nationally recognised qualification on the job – all paid for.

Whether you're an experienced technician or ready to start a new and exciting career path, we offer a supportive team environment, comprehensive training, and opportunities to grow with us.

Location: Smith&Smith Napier

Hours: 30 hours, rostered across Monday - Sunday

What we’re looking for

Motivated people with a passion for hands-on work, and a genuine interest in advancing technical skills with a keen eye for detail.

No prior Autoglass repair and replacement experience is necessary as we provide comprehensive training.

A passion for exceptional customer service.

Excellent communication skills in English and the ability to upsell value-added products and services.

Physical capability to repetitively lift heavy items (up to 25kg) during a normal working day.

A clean driver's license (restricted or full class) is a minimum requirement.

You must have unrestricted rights to work in New Zealand.

The successful candidate will be required to undergo a pre-employment drug and alcohol screening test.

What we offer

Empowering leadership– Work with leaders who support, encourage, and help you grow. Full training towards a National Certificate in Automotive Reglazing (Level 3) NZQF and ongoing support to develop your knowledge, confidence and experience.

Top-quality gear– We’ll provide your workwear and access to industry-leading tools and equipment.

Wellness that works– Enjoy a comprehensive wellness programme, including free day-to-day health cover through Southern Cross to help you stay healthy and keep costs down.

Rewarding you– Access to a fantastic rewards programme.

$200 annual wellbeing fund– Use it for anything that supports your wellbeing, like gym memberships, health costs, sports gear, self-development classes, or even a relaxing spa day.

Birthday leave – A paid day off on your birthday.

Support for new parents– Receive 10 days of paid leave to attend appointments or spend quality time bonding with your new family.

Give back to your community– Take a paid day each year to volunteer and make a difference in your local area.

Career development– We’re committed to helping you grow, with ongoing training and development opportunities.

Global opportunities– As part of the Belron® group, you’ll have access to career pathways not just across New Zealand, but around the world.

About us – Belron New Zealand (Smith&Smith®, Laser® and Exceed)

Belron® is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees.

Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith®, Laser® and Exceed. Smith&Smith® is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware.

At Belron New Zealand, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are. We also take our role in society seriously and are proud to have been awarded a Gold 2026 EcoVadis Sustainability Rating – putting us in the top 5% of global companies for social, environmental, and ethical performance.