Associate Operations Manager - DroneDeploy

Procore Technologies; Waikato; Hybrid; NZD 60,000 - 83,000; Full time

Benefits offered by this job

Equity compensation

Bonus incentive compensation

Job summary

Procore Technologies is seeking an Associate Operations Manager to operate robots remotely, analyze data, and optimize AI-driven workflows. You will bridge operations, product, and engineering with Auckland, NZ as the base, in a 3‑month fixed‑term role with in‑office collaboration at least three days per week and some travel. U.S.

time zone overlap is expected. You will coordinate across site teams, troubleshoot robotics, and translate frontline experience into product improvements while

Qualifications

• Experience coordinating distributed or remote teams.
• Ability to use gamepads or similar controllers for robot operation.
• Strong communication ability for cross-functional stakeholders.
• Experience with or interest in AI-driven workflows and robotics.
• Demonstrated problem-solving and self-starter mindset.

Responsibilities

• Operate and monitor robots remotely to complete tasks on job sites.
• Troubleshoot robotic operations with shell/terminal usage and escalate as needed.
• Translate frontline observations into actionable product improvements.
• Lead daily operational planning, tracking, and metrics reporting.
• Create and maintain operational playbooks and knowledge bases.
• Collaborate with site teams and customers to remove blockers.
• Identify gaps between design intent and real-world use.

Skills

Coordination

Workflow management

Shell/Terminal

Gamepad operation

Verbal and written communication

Problem-solving

Attention to detail

AI workflow familiarity

Scripting basics

Field deployment

Tools

Shell

Dashboard tools

Workflow automation tools

Job description

Procore Technologies is the leading technology partner for every stage of construction. We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights. For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals and we’re looking for talented people to help us build together.

We are looking for a Associate Operations Manager to operate robots remotely, analyze data captures, optimize AI-driven workflows, and act as the bridge between operations, product, and engineering. As the Associate Operations Manager on our DroneDeploy AI Team, you will work closely with cross-functional operations, engineering, and site teams to ensure high-value robotics operations and translate frontline experience into product improvements. Your strengths in remote task coordination, AI workflow optimization, and operational problem-solving will drive your success.

You will report to the Engineering Manager for the Robotics team will be based in Auckland, New Zealand. This is a 3-month fixed-term role (with possibility of extension) requiring in-office collaboration at least three days per week, flexible working hours with U.S. time zone overlap, and occasional domestic/international travel.

What You’ll Do

• Operate and monitor robots remotely to ensure tasks are completed safely, reliably, and efficiently on customer job sites.
• Troubleshoot and triage robot operational issues with basic shell/terminal usage, investigating and escalating to engineering where necessary.
• Act as the operations voice in product and engineering discussions by translating real-world observations into actionable feature improvements.
• Drive daily operational planning, task tracking, and metric reporting to communicate system performance and operational trends to stakeholders.
• Create and maintain comprehensive operational playbooks and knowledge bases to establish repeatable, scalable processes.
• Partner directly with site teams and customers to resolve real-time operational blockers and ensure continuous job site safety.
• Identify operational gaps between product design intent and real-world usage to guide ongoing technology enhancements.

What You Bring

• Strong organizational and coordination skills with experience managing workflows across distributed or remote teams.
• Demonstrated competency in controller and input dexterity, using gamepads, radio controllers or similar. (this covers off skills needed to safely and efficiently operate the robot)
• summaries for cross-functional stakeholders.
• Exceptional verbal and written communication skills with the ability to tailor technical observations for diverse audiences.
• Demonstrated problem-solving ability and self-starter mindset suited for fast-paced, evolving technical environments.
• High attention to detail with a track record of anticipating, prioritizing, and mitigating operational risks.
• Curiosity regarding emerging technology and hands-on experience using or testing AI tools to improve workflows.
• Familiarity with basic scripting, lightweight prototyping, dashboard creation, or workflow automation tools.
• General understanding of construction project phases, job site operations, and field workflows.
• Ability to safely handle, position, and mount payloads (e.g., 360 cameras) onto robotic platforms as required for field deployment.

Base Pay Range

60,000.00 - 82,500.00 NZD Annual

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.