Associate Data Centre Technician – 24/7 Operations

CDC; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

CDC Academy

CDC Day

Parental Leave

Volunteer Leave

Employee Assistance Program

CDC Social Events

Job summary

CDC Data Centres is seeking an Associate Service Technician (24/7) in New Zealand to support customers and maintenance teams, monitor critical infrastructure, and ensure uptime. You will engage with technicians and contractors, respond rapidly to incidents, and help with reporting and restoration of services.

The role welcomes candidates from trades or non-trade backgrounds who are motivated to learn, with strong Office 365 skills and excellent communication.

Qualifications

• Experience in technical environments such as telecommunications, fibre, fire systems, IT, industrial facilities.
• Ability to identify risks and develop practical solutions.
• Strong written and verbal communication skills.
• Experience collaborating with internal teams and external service providers.

Responsibilities

• Support customers, service technicians and contractors during maintenance activities.
• Monitor critical infrastructure to ensure uninterrupted services.
• Respond quickly to requests and events; maintain safe working practices.
• Provide timely event reporting and assist restoration to normal operations.

Skills

Technical environment experience

Stakeholder collaboration

Risk identification and problem Solv

Office 365 proficiency

Tools

Office 365

Job description

CDC Data Centres is seeking an Associate Service Technician (24/7) in New Zealand to support customers and maintenance teams, monitor critical infrastructure, and ensure uptime. You will engage with technicians and contractors, respond rapidly to incidents, and help with reporting and restoration of services.

The role welcomes candidates from trades or non-trade backgrounds who are motivated to learn, with strong Office 365 skills and excellent communication.