Assistant Store Manager (2Ic) | Papamoa Nz

Petstock Nz Limited; Bay of Plenty; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Wellbeing support

Sustainability programs

Additional paid leave

Parental leave

Health benefits

Workplace Banking

Job summary

Petstock Papamoa is seeking an Assistant Store Manager (2IC) to support the Store Manager in leading a passionate team and delivering world-class customer service.

You will mentor staff, coach on product knowledge, stock control, and merchandising, while upholding safety and fostering an inclusive, fun in-store culture.

Join a business that values community and pet care, with opportunities to grow within the Petstock Group.

Qualifications

• Experience in a store leadership role or ready to step up.
• Proven ability to exceed sales targets.
• Strong leadership to motivate high-performing teams and foster a positive culture.
• Ability to prioritise and manage conflicting priorities.
• Commitment to safe Work, Health & Safety practices.
• Established business acumen.
• Flexibility to adapt to changing environment.
• Strong interpersonal skills to build relationships with customers and team.

Responsibilities

• Lead by example, mentoring and inspiring your team daily.
• Coach the team to achieve and develop knowledge and skills.
• Provide an exceptional customer experience by leading from the front.
• Create a strong safety mindset and culture within the team.
• Assist Store Manager to manage stock and stock integrity processes.
• Assist in managing visual merchandising and maintain VM standards.
• Keep knowledge up to date on pet care, products and services.
• Recruit, onboard and induct high-caliber new team members.
• Create a fun, supportive in-store culture.
• Support local marketing opportunities and sponsorships.

Skills

Store leadership

Sales targets

Team motivation

Prioritisation

Health & Safety

Business acumen

Flexibility

Interpersonal skills

Job description

Take on the role of Assistant Store Manager (2IC) at Petstock Papamoa and support the Store Manager in leading a passionate team to deliver the world-class customer service we’re known for, playing a key role in the success of the Petstock Group.

Do you have the below experience and looking to take the next step in your career?

• Experience in a similar store leadership role or ready to take that next step up in your retail management career
• Demonstrated drive to achieve and exceed sales targets
• Strong leadership with the ability to motivate and build a high-performing teams whilst fostering a positive culture
• Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks
• Ability to drive safe Work, Health & Safety practices
• Established business acumen
• Ability to be flexible and adapt to changing work environment
• Strong interpersonal skills with the ability to build relationships and rapport with customers and the wider team

With a fun, friendly, and inclusive culture, you’ll have every opportunity to grow your career within our retail operations team.

A Peek Into Your Petstock Day

• Lead by example, mentoring and inspiring your team daily
• Support your Store Manager in coaching the team to achieve and develop their knowledge and skills
• Lead from the front by consistently providing an exceptional customer experience
• Create strong safety mindset, committed to fostering a culture of safety within your team
• Support your Store Manager to manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
• Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are consistently maintained
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services
• Recruit, onboard, and induct high-calibre new team members
• Create a fun, supportive in-store culture where your team loves coming to work every day
• Proactively support local marketing opportunities and sponsorships

Your Recruitment Journey with Petstock

• Introductory Phone Screen
  Shortlisted candidates will be contacted by a member of our Recruitment Team.
• Face-to-Face Interview
  Meet with the hiring manager and tell us more about your skills and experience.
• Pre-Employment Screening
  Complete two reference checks and a police check before finalisation of employment.

Why Petstock is the Place for You

• Free access to Sonder our wellbeing, safety, and mental health support service
• From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
• Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
• Health and wellness services at a great corporate discount
• Exclusive access to Workplace Banking
• We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet!

Follow us on LinkedIn to keep up to date on life across our various brands - ******************************************************** our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes - ************************************************************* diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we’re part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.