Assistant Store Manager (2IC)

ARC'TERYX; Queenstown; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts

Parental leave top-up

Two days off weekly

Arc’teryx kit provided

Career pathways across NZ/Australia/gl

Job summary

Arc’teryx in New Zealand’s South Island is opening its first store, and we’re seeking an Assistant Store Manager to help bring this landmark location to life.

You’ll partner with the Store Manager to build and inspire a high‑performing team, craft an unmatched guest experience, and ensure the store operates with excellence every day.

This role offers career pathways across New Zealand, Australia, and globally, plus an Arc’teryx kit to get you started and competitive benefits.

Qualifications

• 2–3 years of leadership experience in a retail environment.
• Growth mindset and entrepreneurial spirit.
• Passion for the outdoors and the gear that enables adventure.
• Strong communication skills and a collaborative leadership style.
• Commercial mindset with the ability to think strategically and act decisively.

Responsibilities

• Lead from the floor, balancing people leadership, operational execution, and commercial performance.
• Coach and develop the team, including recruitment, onboarding, and performance management.
• Drive visual merchandising, product education, and sell-through strategies.
• Ensure store standards, labour planning, and inventory control are managed effectively.
• Build community connections and bring the Arc’teryx brand to life in Queenstown.

Skills

Leadership

Growth mindset

Outdoors passion

Communication

Commercial mindset

Job description

We’re Arc’teryx, and we build gear that’s obsessively engineered to perform in the wildest weather. Born in the Canadian Coast Mountains, we’re driven by design, performance, and a deep respect for the outdoors.

As we prepare to open our first-ever store in the South Island, we’re looking for an Assistant Store Manager to help bring this landmark location to life.

This isn’t just another store. As our largest Alpha Store in the region, it will be a destination for outdoor enthusiasts, a hub for community, and a space that showcases the very best of the Arc’teryx brand. This is a unique opportunity to be part of building something from the ground up and shaping the future of Arc’teryx in New Zealand.

Your Role

As our Assistant Store Manager, you’ll partner closely with the Store Manager to build, develop and inspire an exceptional team, create an unmatched guest experience, and ensure the store operates with excellence every day. You’ll lead from the floor, balancing people leadership, operational execution, and commercial performance while helping establish a strong and lasting presence in the Auckland community.

What You’ll Be Doing

• Supporting and inspiring your team to deliver exceptional guest experiences and achieve sales goals
• Driving a culture of accountability, development, and high performance
• Championing visual merchandising, product education, and sell-through strategies
• Leading by example and stepping in wherever needed, from the stockroom to the sales floor
• Building meaningful community connections and bringing the Arc’teryx brand to life
• Partnering with the Store Manager on recruitment, onboarding, coaching, and team development
• Supporting operational excellence, including labour planning, inventory management, and store standards

You’ll Thrive Here If You Have

• 2–3 years of leadership experience in a retail environment
• A growth mindset and entrepreneurial spirit
• A passion for the outdoors and the gear that enables adventure
• Strong communication skills and a collaborative leadership style
• A commercial mindset with the ability to think strategically and act decisively

What’s In It For You?

• Competitive salary and bonus opportunity
• Generous staff discounts across Arc’teryx and other Amer Sports brands
• Paid parental leave top-up program
• Two consecutive days off each week to support balance and wellbeing
• A complete Arc’teryx kit to get you started
• Career pathways across New Zealand, Australia, and globally
• The opportunity to help launch and shape New Zealand’s first Arc’teryx store
• The chance to be part of a passionate team that lives and breathes the outdoors

Ready to help build something extraordinary?