Assistant Store Manager

Michael Hill; Auckland; On-site; NZD 56,000 - 84,000; Full time

Benefits offered by this job

Staff discounts on premium jewellery

Performance-based incentives/bonuses

Structured rosters with two days off

Job summary

Michael Hill in Mount Maunganui is seeking an Assistant Store Manager to support the Bayfair store's leadership, performance and customer connection. This role is ideal for someone with a background in retail, sales, hospitality or events and a passion for motivating others while meeting targets.

Commence asap with growth opportunities into management, supported by the 6-week Stepping Stones program, fortnightly mentorship with the Regional Manager and ASM development groups.

Qualifications

• Proven sales experience in retail or similar environment.
• Leadership-driven with a passion for coaching and developing others.
• Customer-obsessed with the ability to connect with customers during milestone moments.
• Team-focused with energy, positivity and collaboration.

Responsibilities

• Support the leadership of Bayfair store, driving performance, culture and customer connection.
• Play a key role in mentoring and developing team members while achieving targets.
• Contribute to succession pathway toward Store Manager across New Zealand.

Skills

Sales confidence

Customer experience

Leadership mindset

Team collaboration

Job description

Grow Your Leadership Future with Our Bayfair Team in Mount Maunganui

Assistant Store Manager | Permanent full-time | Bayfair store | Sales role with rewarding commission and initiatives

Looking to take the next step from people-first experience into a purposeful leadership role? This could be the opportunity you’ve been waiting for.

At Michael Hill, we’re part of life’s most meaningful moments - and behind those moments are strong leaders who bring teams together and drive exceptional results. We’re on the lookout for an Assistant Store Manager to support the leadership of our Bayfair store, playing a key role in performance, culture, and customer connection across the community.

If you’ve built your career in retail, sales, hospitality, events or business development and love motivating people while achieving targets, you’ll feel right at home here.

Commence asap/or when you can!

Why This Role Matters

• Leadership Growth: Step into a high-impact role where your leadership potential is nurtured and elevated
• Structured Training: Benefit from our 6-week Stepping Stones program and ongoing coaching from experienced leaders
• Career Pathway to Store Manager: We’re committed to developing our future leaders, this role is your stepping stone to becoming a future Store Manager, with opportunities across New Zealand
• 1:1 Mentorship: Enjoy dedicated, fortnightly coaching with your Regional Manager to support your personal and professional development
• ASM Connect Groups: Monthly ASM development meetings for ongoing learning and networking
• Work-Life Balance: Benefit from structured rosters with two consecutive days off and flexibility when life calls for it
• Exclusive Team Perks: Access staff discounts on premium jewellery and generous performance-based incentives/bonuses

You’ll Be a Great Fit If You Are

• Sales-confident, delivering memorable customer experiences and strong results
• Proven sales experience
• Leadership-driven, with a passion for coaching and developing others
• Customer-obsessed, understanding the emotion behind every milestone moment
• Team-focused, bringing energy, positivity and collaboration
• Ambitious, ready to grow into future management opportunities

Since 1979, Michael Hill has been built on craftsmanship, inclusion, sustainability and celebrating life’s most meaningful moments.

Mount Maunganui