Assistant Shop Manager

Waipuna Hospice; Tauranga; Presencial; NZD 35 000 - 50 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Free onsite parking

Discounts with local health providers"

Staff wellbeing initiatives and social

Resumo da oferta

Waipuna Hospice is seeking an Assistant Shop Manager in Tauranga for a part-time role (31 hours per week, Sunday to Wednesday) at our central Tauranga location. You will work with the Shop Manager to run the shop efficiently, manage stock flow, pricing, merchandising and provide outstanding customer care.

Lead a team of paid staff and volunteers, motivate performance, and help raise funds to support specialist palliative care for whānau.

Qualificações

• Retail experience and a people‑first approach.
• Leadership experience with the ability to motivate others.
• Capacity to manage volunteers and staff.
• Strong merchandising and display eye.
• Ability to meet the physical demands of a hands‑on retail role.

Responsabilidades

• Manage day‑to‑day operations of the shop and support the Shop Manager.
• Oversee stock management including presentation, pricing, merchandising and storage.
• Manage volunteers to ensure smooth workflow.
• Generate appeal and demand of donated goods to increase revenue.
• Ensure legal and organisational requirements are met.
• Enhance the Waipuna Hospice profile.

Conhecimentos

Retail leadership

Merchandising

Stock management

Volunteer management

Customer care

Teamwork

Problem-solving

Descrição da oferta de emprego

Introduction

Assistant Shop Manager - Waipuna Hospice

Part-time: 31 hours per week (Sunday to Wednesday)

Tauranga central location

Represent our cause and connect with the community

Make your next role matter

At Waipuna Hospice, every role contributes to something bigger.

Our charity shops turn donated goods into vital funds, helping provide specialist palliative care and support to people living with a life-limiting illness and their whānau across Tauranga and the Western Bay of Plenty.

Behind every shop is a team making it all happen. Our depot plays a key part in keeping goods moving, supporting our shops and making the most of the community’s generosity. As a Storeperson, your practical, hands‑on work will help turn donations into care.

Our retail team brings together employees, volunteers, donors and customers with a shared purpose. We value teamwork, take pride in what we do, and give donated goods a second life while raising funds for a service our community relies on.

When you join Waipuna Hospice, you join a team that cares about its people and the difference we make together.

About The Role

As Assistant Shop Manager, you’ll play a key leadership role in a high‑volume charity retail environment - working alongside the Shop Manager to ensure the shop runs efficiently day to day. In this fast‑paced environment, efficient stock flow and pricing, visual merchandising and customer care are all critical to optimising funding for our vital community work.

This hands‑on role, in a dynamic, 7‑day work environment will suit a retail leader who enjoys being on the shop floor, juggling priorities, and keeping momentum high. The shop is supported by paid staff and volunteers and you’ll create a positive, inclusive team culture where people feel valued, supported, and clear about expectations - even on the busiest days.

Description

The key tasks of the position include:

• Managing day-to-day operations of the shop and supporting the Shop Manager
• Stock management including presentation, creative merchandising, pricing, and storage
• Management of volunteers to ensure a smooth workflow
• Generating appeal and demand of donated goods to increase revenue growth
• Ensuring legal and organisational requirements are met
• Enhancing the profile of Waipuna Hospice

The hours are Sunday 9.00am - 4.30pm, Monday, Tuesday and Wednesday 8.00am - 4.30pm

Additional hours may be required from time to time to cover annual leave and sickness.

About You

You bring retail experience, a people‑first approach and a passion for community and pre‑loved goods. You lead by example and have previous leadership experience. Whether your background is in mainstream or charity retail, you’ll also have:

• A positive, practical approach to teamwork and problem‑solving.
• Strong relationship skills and confidence supporting employees and volunteers.
• The ability to motivate others, develop performance and grow sales.
• Creative flair and an eye for merchandising and displays.
• The ability to meet the physical demands of a hands‑on retail role.

Why Join Waipuna

Because we look after our people, too. Alongside meaningful work, we offer:

• A supportive, values‑led team culture
• Staff wellbeing initiatives and support programmes
• Discounts with local health providers and partners
• Free onsite parking
• The opportunity to do work that truly matters

The Waipuna Way

Our Purpose: To champion equitable end‑of‑life care for our communities.

Our Vision: A world where there is compassionate end‑of‑life care for all.

Our Values

• We are inclusive | Kotahitanga - Everyone matters
• We are courageous | Kia Mānawanui - Be brave
• We make it simple | Kia Ngāwari - Make it easier
• We are guardians | Kaitiakitanga - Caring about today and tomorrow

Come and Join Us

We are committed to attracting and retaining a workforce that reflects the diverse communities we serve. We aim to create an inclusive and equitable environment aligned with our values, where people feel they can contribute positively to our services and the people we care for. We welcome applications from people of all backgrounds and cultures.

We acknowledge and respect individual diversity and spiritual needs, supporting a safe and welcoming environment. At Waipuna Hospice, we value authenticity, so in your application we want to see the real you.